Gg
Posted
We love the fireplace
We love the fireplace. The delivery by Fed-ex was disappointing, however, as they left it in the middle of the driveway where it blew over. The fireplace seems to be working fine though.

Great
38 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The hearth Mart is the leading online store for all kinds of fire pits, grills and pizza ovens. Shop now to create your perfect living room or backyard gathering spot!
Hearth Mart (hearthmart.com) has 38 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
38 approved reviews, newest moderated first
Gg
Posted
We love the fireplace. The delivery by Fed-ex was disappointing, however, as they left it in the middle of the driveway where it blew over. The fireplace seems to be working fine though.
Hugh H.
Posted
Arrived quickly and very easy to hang on the wall. Only issue was the box was missing a remote which Hearth Mart's customer care took care of ASAP. Great experience overall with the product and Hearth Mart.
Brian B.
Posted
PROS: I was able to find the item I needed at a reasonable price. The website was easy to navigate and looked great. CONS: The use of third-party companies/apps to manage to track my item was confusing. Especially because there seems to be one free option, but also another company that charges a fee. It was a lot of extra work to understand how to track my item. In addition, there was no way to estimate how long it would take to receive my item before purchasing. This is an important factor, especially around the holidays, in determining if one would like to make the purchase in the first place
Response from Hearth Mart· Jan 14, 2023
Hi Brian, thanks for bringing this to our attention. We will make sure to improve the shipment estimate system moving forward.
Joe F.
Posted
Best price that I could find for the Solo Stove Yukon Shelter, and fast shipping
Response from Hearth Mart· Jan 14, 2023
Thanks Joe for sharing your rating with us and the community. We’re so glad that you enjoyed your Solo Stove Yukon Shelter and our service. We hope to see you again soon!
Michael
Posted
I was looking for a Solo fire pit and components and came across the Hearth Mart site. I am very impressed with their website. it is very informative and has many different products for everyone's personal taste. I was able to find the products I needed and also received a 10% discount on my purchase. The communication for the order and delivery was fantastic. I did not have any issues with my packages, and they arrived ahead of the original delivery date.
Kathleen A.
Posted
Love our new Yukon solo stove and the cover is the perfect fit to protect it from the elements. Delivery was very fast and packaging was perfect.
Christopher
Posted
Hearth mart was great with responding and getting it shipped.
Leah
Posted
Correct item, but terrible packaging. Shipped in the original box so very damaged box and dented. Too late to return, need to give as present.
Response from Hearth Mart· Dec 19, 2022
Hi Leah, I'm so sorry to hear that your order gets damaged during shipment. You can send us a picture of it and we are willing to provide a replacement. Again we're really sorry for what happen. Rest assured that this issue will be addressed properly to our Management to have this issue corrected and to avoid it from happening again.