Grivet Outdoors Reviews | Read Customer Reviews of grivetoutdoors.com

Grivet Outdoors Reviews | Read Customer Reviews of grivetoutdoors.com

Grivet Outdoors reviews

287 approved reviews, newest moderated first

Michaele U.
Posted May 9, 2025
I have nothing but an amazing…
I have nothing but an amazing experience with this company! Customer service is amazing! Shipping is always quick and the merchandise is always packed perfectly!
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Big D.
Posted May 5, 2025
Unreal
I ordered my shoes on April 21, 2025. I am supposed to receive them May 6, 2025, which is tomorrow. Ridiculous.
Response from Grivet Outdoors· Jul 23, 2025
Hey there, we've sent our customer satisfaction team digging into this to see what happened! We're so sorry for the less-than-stellar experience. Thanks for letting us know so we can work hard to improve!
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Tricia C.
Posted May 4, 2025
Very disappointed
Very disappointed. The shoes did not fit and when I returned them I was charged $8.95 for shipping plus a 15% restocking fee. Most companies do not charge anything.
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ikadeep
Posted May 2, 2025
Faster shipping and the shoes are…
Faster shipping and the shoes are exactly what I wanted. Thanks!!
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Terry
Posted May 2, 2025
Exceptional Service and Excellent Product
Excellent price, great product and exceptional service!
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James
Posted Apr 12, 2025
The store sent me the wrong item and will not refund money
The store sent me the wrong item. They then said they did not have the correct item, and they have not refunded my money. They made their policy clear to me: if they send you the wrong item, an item that may be worth $50, instead of the $200 item they were supposed to send, they will not refund any money unless you correct their error by going to the fedex store and send the item back to them within 30 days. This is their stated policy.
Response from Grivet Outdoors· Apr 16, 2025
Update 4/22/25: Hi again, James - I see your updated review. We haven't received any emails from you, and are absolutely looking to refund you. We just cannot locate your order, or find a way to communicate with you, other than here. Can you please email us at [email protected] so we can work with you? If this was an Amazon order, you're speaking with someone on that team, not us directly. Thanks, Kim Grivet Outdoors Hi James! Can you email us at [email protected] so we can personally look into solving this for you, as quick as possible? Each situation is a little different, depending on if this was an Amazon order or placed with us at grivetoutdoors.com, but our team can handle it quickest if you reach out to us directly! Thanks!
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Kathy Lynn B.
Posted Mar 29, 2025
Ordered the product and received it…
Ordered the product and received it promptly-right size-right color-right product
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KM
Posted Mar 28, 2025
Great and reliable business
Great and reliable business. I trust this store over big name stores for the quality of service and products for a few years now.
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