Great
417 reviews
Grand Home FurnishingsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1911, our mission has been to provide the best customer service possible. With 17 convenient furniture stores in Virginia, West Virginia & Tennessee, our knowledgeable sales team and specialists are here to help you find the perfect piece of furniture, a complete room or a new mattress set.Our convenient delivery and financing options make getting that new furniture or mattress easy!
Grand Home Furnishings (grandhomefurnishings.com) has 417 customer reviews on Rated Honest, with an average rating of 4.2 out of 5.
417 approved reviews, newest moderated first
Diane F.
Posted
The quality of the furniture was outstanding & our salesman Bart Long was phenomenal, will buy from you & him again
Response from Grand Home Furnishings· Jul 31, 2017
That is great to hear! Appreciate your business!
Robert B.
Posted
Always treated very good anytime we shopped , good delivery people and good products. We will return to buy if we need anything.
Response from Grand Home Furnishings· Jul 31, 2017
Thank you for your review. We appreciate your business.
Dianne P.
Posted
From our salesperson, to the financing, to the delivery and set up, the people we delt with were absolutely wonderful. This was our fourth purchase from Grand and I'm sure it won't be our last!
Response from Grand Home Furnishings· Jul 31, 2017
Thank you so much for taking the time to review us. We appreciate your business.
Carla B.
Posted
Sharon is fantastic!!!!
Response from Grand Home Furnishings· Jul 31, 2017
That is great to hear thanks for the review. We appreciate your business.
Jeff H.
Posted
Very helpful and great customer service. Will return for my next funiture purchase. Thanks for the great service.
Response from Grand Home Furnishings· Jul 31, 2017
Thank your for the review...we appreciate your business.
Judy M.
Posted
Took over 6 weeks to get the mattress we ordered in ,first one was wrong size
Response from Grand Home Furnishings· Jul 31, 2017
Thank you for your patience we appreciate your business.
Stephen I.
Posted
As usual Grand had what we needed and a salesperson who had our best interest at heart. Thank you.
Response from Grand Home Furnishings· Jul 31, 2017
Thank you for taking the time to review us we appreciate your business.
Mily L.
Posted
Bought a couch from the store in Wise Virginia and within seven months the entire frame broke. My daughter's boyfriend got stabbed by a piece of wood sticking out. Very poorly made sofa!! I have emailed the company twice and no response. I called the store where I purchased the couch and they said that I bought it "as is". However, the lady I talked to said she would speak to her manager. She called me back and said they will send someone out to look at it. I really hope they fix it because the sofa has not been abused in any way.
Response from Grand Home Furnishings· Aug 10, 2017
We are very sorry about the inconvenience. We'd love to discuss this with you because making our customers happy is our number one priority. Please contact our customer service department at [email protected]. Thank you.
