Cheryl F.
Posted
Staff was helpful without too much …
Staff was helpful without too much sales pressure.
Response from Grand Home Furnishings· Jul 31, 2017
Thank you for the review. We appreciate your business.

Great
417 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1911, our mission has been to provide the best customer service possible. With 17 convenient furniture stores in Virginia, West Virginia & Tennessee, our knowledgeable sales team and specialists are here to help you find the perfect piece of furniture, a complete room or a new mattress set.Our convenient delivery and financing options make getting that new furniture or mattress easy!
Grand Home Furnishings (grandhomefurnishings.com) has 417 customer reviews on Rated Honest, with an average rating of 4.2 out of 5.
417 approved reviews, newest moderated first
Cheryl F.
Posted
Staff was helpful without too much sales pressure.
Response from Grand Home Furnishings· Jul 31, 2017
Thank you for the review. We appreciate your business.
William S.
Posted
What great service! Tara is awesome and I would and did buy additional items from her. Whenever I need things, I will come by your store first.
Response from Grand Home Furnishings· Jul 31, 2017
Thank you for the review. We appreciate your business.
Russell V.
Posted
Awesome salesperson her name was Amber. She really was helpful
Response from Grand Home Furnishings· Jul 31, 2017
Thank you for the review we appreciate your business.
Percy T.
Posted
From the time we entered the store we felt welcomed and comfortable
Response from Grand Home Furnishings· Jul 31, 2017
Thank you for the 5 star review! We appreciate your business.
Nancy R.
Posted
I was impressed that the sales person allowed me to take my time deciding on my choices. I was also impressed with the delivery and set up of furniture. The delivery men had to problem solve how to fit a sofa through a very confining doorway.
Response from Grand Home Furnishings· Jul 31, 2017
Thank you so much for taking the time to review us. We appreciate your business.
Kathy G.
Posted
Our salesman was very helpful and not pushy. We are happy with our purchase and it arrived earlier than expected.
Response from Grand Home Furnishings· Jul 31, 2017
Thank you for taking the time to review us. We appreciate your business.
Audra W.
Posted
Ordered custom couches and waited 6 weeks for them to arrive only to receive the wrong item and wrong fabric. Waited another week or so to get clarification from manufacturer on why fabric we received was not what we ordered. Finally reordered our furniture and am now waiting 8 weeks for it to arrive. Had asked salesman several times for updates and didn't get a call back, keep having to call and follow up. Should be the other way around.
Response from Grand Home Furnishings· Jul 31, 2017
We do appreciate your patience and your business. If you need assistance please call Customer Service at 1-866-472-6343.
Howard
Posted
Your store in Lynchburg is easy to navigate. Your staff have given us good advice. They have not tried to oversell us. When we ask to just be left to shop around they honor that. Your sales are honest sales. One of your competitors advertise 50% off, buy one get one at the same price (meaning 50% off), buy one get one at the same or lower price for 1 cents (basically 50% off). I have found that this means they over price their items by 100% on a consistent basis! We respect your sales and overall way of doing business!!
Response from Grand Home Furnishings· Jul 31, 2017
Thank you for taking the time to review us. We appreciate your business!