Poor
513 reviews
SpruceHonesty, pricing, process and quality scores appear once 5 customers have rated them.
At Spruce, our mission is to build relationships and technology that empower local businesses to serve our customers. From full housekeeping to a quick tidy-up, Spruce is available to customers on demand. For the property manager, Spruce reduces the growing burden of managing multiple vendors and provides security and oversight for the entire property. Spruce helps local businesses build economies of scale in their operations and tech-enabled their business so they can compete in the modern economy.
Spruce (getspruce.com) has 513 customer reviews on Rated Honest, with an average rating of 2.9 out of 5.
513 approved reviews, newest moderated first
customer
Posted
My apartment was very clean. They did a fantastic job. Thank you!
Response from Spruce· Oct 23, 2026
We truly appreciate your kind words! It’s always a pleasure to serve customers like you, and we’re thrilled you had a great experience.
Paul K.
Posted
They didn’t clean the upper areas. Nor did they clean the window blinds. They were 45 minutes late as scheduled. I thought they knew the location since they cleaned my place before. Otherwise, the floors looked clean and smelled clean.
Response from Spruce· Oct 23, 2026
Thank you for your feedback. We’re sorry for any inconvenience you experienced and want to help make it right. Please feel free to contact us directly at [email protected]. We appreciate the opportunity to address your concerns!
James V.
Posted
On time and very thorough as always.
Response from Spruce· Oct 22, 2026
Thank you for the lovely review! We’re delighted to know you enjoyed your service and are honored to be your choice for cleaning.
Herman
Posted
Cristina has been doing a magnificiant job. She is very thorough. The Place looks so spic and span when she is done. She listens well and abides by my suggestions also. She has a good personality .
Response from Spruce· Oct 22, 2026
We’re so pleased you had a great experience! Thank you for your kind words and for choosing Spruce. We can’t wait to brighten up your space again for your next service!
customer John K.
Posted
All good but I need to cancel my service. My budget is tight now and.have to cancel monthly cleans.
Response from Spruce· Oct 22, 2026
Thank you for the amazing review, and we're sorry to see you go! We’re so happy you enjoyed your service and confirm that your cleanings have been canceled going forward~
customer
Posted
The service was very complete & professionally done.
Response from Spruce· Oct 22, 2026
Thank you for your wonderful review! We’re so glad you loved your service and appreciate you choosing Spruce.
Betty F.
Posted
Detail s carefully attended
Response from Spruce· Oct 22, 2026
We truly appreciate your kind words! It’s always a pleasure to serve customers like you, and we’re thrilled you had a great experience.
Zeke
Posted
Great service, clean and on time.
Response from Spruce· Oct 22, 2026
Thank you for your support and great review!
