the G.
Posted
works great,good service,no dropped…
works great,good service,no dropped calls
Response from Gen Mobile· Jun 9, 2026
Hi The Gonz, thank you for the feedback! We love having you with us and are glad everything is going smoothly.

Average
391 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gen Mobile offers affordable wireless plans with the features people need most, including nationwide 5G, international calling, and a federal Lifeline benefit for eligible customers looking to save even more. Our mission is to help more people stay connected without the confusion, pressure, or unnecessary barriers that often come with wireless. Gen Mobile helps make staying connected feel simple, more dependable, and more within reach, wherever life takes you.
Gen Mobile (genmobile.com) has 391 customer reviews on Rated Honest, with an average rating of 3.1 out of 5.
Showing 163 reviews with 5 stars · Clear filters
the G.
Posted
works great,good service,no dropped calls
Response from Gen Mobile· Jun 9, 2026
Hi The Gonz, thank you for the feedback! We love having you with us and are glad everything is going smoothly.
CRYSTAL
Posted
Everything works as expected.
Response from Gen Mobile· Jun 2, 2026
Hi Crystal, we’re glad to hear your experience has been smooth! Thanks for your review, and feel free to reach out anytime.
JERMAINE
Posted
I really enjoy the phone service and the internet
Response from Gen Mobile· Jun 2, 2026
Hi Jermaine, thanks for sharing your thoughts! It’s awesome to hear you’re enjoying your time with Gen Mobile. If you’ve got any questions or just want to share more feedback, don’t hesitate to get in touch with us.
MARIA
Posted
ALWAYS HAVE SERVICE AND NO BAD EXPERIENCE
Response from Gen Mobile· Jun 2, 2026
Hi Maria, thanks for sharing your experience! We're happy to hear it's been a smooth one. We're always here if you need support.
WILLIAM
Posted
The service is great, but it would be nice to offer more than 2 gigs of internet
Response from Gen Mobile· Jun 2, 2026
Hi William, Thanks for your review! We're glad you're enjoying the service. We do offer plans with higher data amounts. You can call 611 or chat with us at genmobile.com, and we can help you find a plan that better fits your data needs.
Zaire J.
Posted
They're giving me a free phone that's on. Your doing best to be who you are today. Keeping searching and you'll find what will make you even more of a well working business.
Response from Gen Mobile· Jun 2, 2026
Hi Zaire! Thank you for the five star review! We're so glad to hear that you are enjoying the free device. If you have any question regarding your account and/or service, give us a call by dialing 611 from your Gen Mobile device.
NATALIE
Posted
I never have any problems with my service. I always have a signal.
Response from Gen Mobile· May 25, 2026
Hi Natalie, thank you so much for your thoughtful review. We’re truly happy to hear that you’re having a positive experience with GenMobile. If you ever have any questions or feedback, please don’t hesitate to reach out. We’re always here to support you!
Tannia J.
Posted
Never have dropped calls, great data
Response from Gen Mobile· May 22, 2026
Hi Tannia, We love to hear that you are enjoying service with Gen Mobile! If you have any questions regarding your service in the future, call our Customer Care team by dialing 611 from your Gen Mobile device. Our agents are eagerly waiting to assist you.