Average
391 reviews
Gen MobileHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Gen Mobile offers affordable wireless plans with the features people need most, including nationwide 5G, international calling, and a federal Lifeline benefit for eligible customers looking to save even more. Our mission is to help more people stay connected without the confusion, pressure, or unnecessary barriers that often come with wireless. Gen Mobile helps make staying connected feel simple, more dependable, and more within reach, wherever life takes you.
Gen Mobile (genmobile.com) has 391 customer reviews on Rated Honest, with an average rating of 3.1 out of 5.
Showing 31 reviews with 4 stars · Clear filters
DAJANAY
Posted
Okay better network
Response from Gen Mobile· Mar 12, 2026
Hi Dajanay, Thanks for your feedback. We're glad to hear the network has been working for you. If you ever need assistance, our team is always here to help.
MICHAEL
Posted
Good call reception helpful customer service and support team I'm satisfied
Response from Gen Mobile· Mar 11, 2026
Thanks for the great review, Michael. We’re really glad to hear you’re having a good experience with Gen Mobile. If you ever need assistance, our team is always happy to help.
Nikki B.
Posted
Good phone really enjoying it
Response from Gen Mobile· Mar 6, 2026
Hi Nikki, thanks so much for the great review. We're glad you're enjoying your phone and service!
Jualana D.
Posted
It turned on really fast
Response from Gen Mobile· Mar 5, 2026
Hey Jualana, it’s great to hear that you find the service easy to use. Thank you so much for the review!
NAHSHON
Posted
Gen mobile service is good, and gets the job done.
Response from Gen Mobile· Mar 5, 2026
Thanks for sharing! We’re happy to know Gen Mobile is getting the job done for you.
BREASHIA
Posted
The wireless data isn’t the best
Response from Gen Mobile· Mar 5, 2026
Thanks for your feedback! We’d love to make sure you’re getting the best experience possible, so our team will reach out to you shortly to check in.
Gisell P.
Posted
I Will que Reich anywhere Golf signal
