MRM
Posted
Great customer service
Great customer service! Been using for over 5 months and with the cost of shipping LTL they are spot on. Would highly recommend to try them out if you haven't.
Excellent
254 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FreightPros is listed under Shipping & Logistics in Austin, Texas.
FreightPros (freightpros.com) has 254 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
254 approved reviews, newest moderated first
MRM
Posted
Great customer service! Been using for over 5 months and with the cost of shipping LTL they are spot on. Would highly recommend to try them out if you haven't.
Jason M.
Posted
Freight made it in required time. Service was great, had an issue with the billing but they took care of it right away for me. I will use them again.
Mitch L.
Posted
The Best bookers in the biz...Love working Eric and his support team,
Lauryn F.
Posted
We have been working with FreightPros since 2020. I have a main contact person, Kory, and two extra supports, Andy and Jazz. I enjoy working with them. I have had no issues, their bedside manner is professional and kind, they are all great listeners and go to great lengths to help and exceed my needs. Their pricing is extremely competitive if not lower than our current brokers, Global Tranz and Coyote. Our shipments vary on pallet quantity and shipment dates and they always have us covered. They have a quick response time so you aren't waiting days. I would recommend this to any company looking for good rates with good service. Their portal is easy to use but if there is a problem, they will help. Documentation and updates are sent automatically and invoicing is quick. They are great LTL providers. **Added note after posting: We had an issue with one of the carriers and have been working with Audrey Cyr. Freight Pros was not at fault but Audrey worked extremely hard to find our load a carrier lost. She called twice a day with updates on her communications with the carriers. She was very responsive with calls and emails and escalated the issue. She is continuing to work with us as we go through the claims process. This is exactly why working with FreightPros is the best. Their people are wonderful and advocate for their customers. I cannot recommend them to enough people.
Paul T.
Posted
As a manufacturer we ship out product on a daily basis. We have trusted FreightPros for years. Their attitudes and service are top notch. Jazz Mangham, our account manager, has always remained reliable, prompt and efficient to all our shipping needs and concerns...an additional shout out for Audrey Cyr also ! Thanks to all
Anthony S.
Posted
I have found a lifetime provider for freight shipping now. Selena has been a big part of that decision, she is just so dang helpful and always looking out for my best interest. Thanks again Selena, and this is the place to get your freight shipped!
Deb
Posted
The FreightPros team are extremely helpful, quick, and ask all the right questions to set up shipments. They're great to work with !
Aaron P.
Posted
Just began shipping with FreightPros and I'm beyond impressed with their level of customer service and attentiveness. Highly recommend shipping with these guys!