Average
268 reviews
Free SpinHonesty, pricing, process and quality scores appear once 5 customers have rated them.
FreeSpin is a US sweepstakes casino where you can play for free and win for free. Play at FreeSpin Sweepstakes Casino and enjoy free slots, blackjack and more. Win prizes online in the US, no purchase necessary.
Free Spin (freespin.com) has 268 customer reviews on Rated Honest, with an average rating of 3.5 out of 5.
268 approved reviews, newest moderated first
Wesley B.
Posted
Great app u win big
Response from Free Spin· Sep 30, 2026
Hello Wesley, Thank you for your feedback! If you ever need assistance - please don't hesitate to reach out, our team is available 24/7 via Live Chat or email, at [email protected]
CHRISTIAN
Posted
My first cashout of 2.5k was within there threshold of 5 days. This second one for 2k is on day 6. All I get is it was sent to the relevant team. For how much I’ve gambled on the site you’d think they’d ensure I got my cashout on time but I haven’t will change review when I receive my cashout. Hoping for a quick resolution. But I got my acceptance of the cashout on the 18th it is now the 28th. Update: It is now the 30th and still have not received my bank wire. All they will say is that it has been sent to the appropriate team. It has been with that “team” for 3 days now and I still haven’t been contacted. Update: I’ve received the cashout in the form of refunds. Then won another 2 grand today and put in a request for cashout. Will update again with results of this cashout! Update: October 1st, all of the refunds seemed to disappear. I haven’t actually received my second cashout and it’s making me worry about my third cashout. My review will remain as a 1 star review until I recieve both my second and third cashout. Update: October 2nd I recieved my second cashout now I am just waiting on the third cashout! I think they are updating there cashout method so they are slower than usual. So far I’d say they are legit even though the process is a little wonky.
Response from Free Spin· Sep 30, 2026
Hello Christian, Thank you for your review, and for providing the information we requested earlier. We take this kind of feedback very seriously and want to help resolve this for you. We have forwarded your case to the appropriate team for further investigation, and they will be in touch with you directly. In the meantime, please feel free to get in touch via Live Chat or email, at [email protected] , we are available 24/7!
Christine K.
Posted
The game are so much better than other games elsewhere. I love playing on this site. And they give free gifts. It's just so much fun!
Response from Free Spin· Sep 30, 2026
Hello Christine, Thank you so much for your wonderful feedback! We truly appreciate it. If you ever need assistance, please don't hesitate to reach out to us, we're available 24/7 via Live chat or email, at [email protected] !
Beth T.
Posted
Just started playing. I'm really excited to see what comes next. Every day, something new.
Response from Free Spin· Sep 30, 2026
Hello Beth, Thank you for your feedback, we appreciate it! We were unable to locate your account, but we're glad to hear you're enjoying our platform so far. If you ever need assistance, please don't hesitate to reach out via Live Chat or by email at [email protected].
Jasmine H.
Posted
Great games and fast withdrawal process
Response from Free Spin· Sep 30, 2026
Hello Jasmine, Thank you for your wonderful feedback, it really means a lot to us! If you ever need the assistance - please don't hesitate to reach out, our support team is available via Live Chat or Email , at [email protected] 24/7!
Ambier H.
Posted
Group platform to play on lots of different game styles game genres verification was easy and I got my payout minus a small fee in the amount in eight days three days to review the request in five days for it to clear the bank or to show up in my bank account
Response from Free Spin· Sep 25, 2026
Hello Ambier, Thank you for your wonderful feedback, we appreciate it! And we are happy that you had an amazing experience with us! If you ever need assistance - please don't hesitate to reach out, our support team is available 24/7, via Live Chat or Email, at [email protected]
Zachary L.
Posted
NOBODY SHOULD EVER WASTE THEIR TIME PLAYING ON THIS SITE, this site is an absolute scam the customer service is useless I sent them everything they asked for and I promise u I over sent some info and guess what still no help they have one provider on all their games and they do not want you to withdraw your money so they make it litterally impossible to verify. And then when u want to delete your account they try to give you shush sweep coins, I asked 15 times to delete my account and they kept saying why
Response from Free Spin· Sep 25, 2026
Hello Zachary, Thank you for providing your feedback! We’re sorry to hear about your experience and understand your frustration completely, but we'd like to highlight that our verification process is in place to protect our customers and ensure the redemption process goes hassle-free. That said, we recognize that delays or repeated requests for information can be frustrating. That's why, we'll be escalating the request to the appropriate team from our side. Regarding your account closure request and the offer of complimentary sweep coins, we want to clarify that we are not preventing the closure of your account. The sweep coins were offered solely as a gesture of goodwill and as a way to recognize your time and membership with us and thank you for choosing us! In the meantime, if you'd like any assistance, please don't hesitate to reach out to our Customer Support via Live Chat or email, at [email protected] , we are available 24/7!
tanbir H.
Posted
Please help me I have a no money very urgent money
Response from Free Spin· Sep 24, 2026
Hello Tanbir, Thank you for your feedback! Please provide us with the details of your request in the Live Chat or Email where we can assist you accordingly. At this time, we were not able to locate your account, so we've requested the information. We're looking forward to hearing from you, our support team is available 24/7, via Live Chat or Email, at [email protected]
