Frank PorterReviews of frankporter.com

We had an exceptional stay at this apartment. The space is beautifully designed, immaculately clean, and thoughtfully prepared with everything we needed for a comfortable and seamless visit. The attention to detail truly elevated our experience — from the high-quality furnishings to the overall atmosphere of the place. The location was excellent, offering easy access to nearby spots while still feeling private and convenient. We especially enjoyed the stunning view, which added a luxurious touch to our stay and made our time there even more memorable. The host was outstanding — responsive, professional, and genuinely committed to ensuring we had a flawless stay. Their hospitality made a remarkable difference.

Hello, We were your guests, for which we are very, very sorry!!! You are fraudsters for which we will report to all institutions and rental platforms worldwide. You still have not returned the deposit that we paid two months ago….As soon as we arrived, there were problems with the accommodation and the commitments made. I will try to describe your entire system of misleading your customers and let them know what awaits them! With respect, which you do not deserve, your former customer!

İyi bir ev sahibi, mesajlara hızlı dönüş yapıyor ve çözüm odaklı. Ev gayet yeni ve kullanışlı eşyalarla dolu. Tekrar konaklayacağım

Ce fut un régal Frank est un chic type. Nous avons du mal à retrouver l’appartement il a tout fait pour nous repérer et nous ouvrir l’appartement. Une fois à l’intérieur moi et ma femme étions ébahi par la propreté et l’emplacement. Il faut aussi noter la générosité de Frank qui nous a surpris avec le panier de fruits, café, biscuits et d’autre friandises. Bravo cher ami. Ce sera mon appartement de prédilection pour mes prochains voyages à dubai

Terrible, mouldy apartment, bad service. We stayed here for 40 days... so PLEASE READ if you're considering staying here. Checkin: They said it was self check in - it wasn't, we arrived late at night and had to wait even longer for them to arrive and actually allow the check in to happen. Unit: All utensils are damaged or ruined, cabinets all have damage, stains on counters. The wood slats that cover the bedroom are caked in dust. There is mould all over the couches and in the bathroom. We had to call them to clean it. But it came back. The couches are disgusting so we bought a blanket to put over it. The bathroom smells like humidity mixed with a sewage smell. I tried to fix it but it doesn't go away. The host is generally inconsiderate - it's an agency and will never book from Frank again. They simply don't take care of the units. I will say good things: The view is nice of the Burj from the Balcony. The gym is OK. The pool is OK. But other than that- I wouldn't look at this for a short stay or a long stay.

Amazing apartment and very nice place, Frank management is professional

Arrived at the property on the 4th July after being told someone would greet me with the keys NO ONE SHOWED UP and could not enter apartment for 2 hours in boiling hot heat once got in property was filthy with dirty rags left on floor and whole place was not cleaned. Windows broke and other bits like tiles etc broken everywhere. We had no AIR CONDITIONING the last 3 days of our stay but Frank porter told it would be rectified in 2 hours which no one ever showed until the 3rd day but when I returned back to see if it had been fixed my toilet was blocked with poo from the maintenance team Frank porter sent 🤢 to top it all off they have never given back my deposit Ive sent over 20 emails asking for my deposit back with no answer absolutely disgraceful. WORST COMPANY IVE EVER DEALT WITH AND WE TRAVEL ALL OVER THE WORLD ALL YEAR DO NOT BOOK

Disgraceful. They canceled our booking two hours before arrival and completely ignored our calls. No assistance, no explanation, just silence and total disrespect for their customers. Utterly unprofessional, irresponsible, and unacceptable. Avoid them at all costs — they’ll ruin your plans and couldn’t care less.