Poor
171 reviews
Fancy.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
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Fancy.com (fancy.com) has 171 customer reviews on Rated Honest, with an average rating of 2.0 out of 5.
171 approved reviews, newest moderated first
Crypto
Posted
No acknowledgement of order. No reply from customer service. Just taken payment of Bitcoins for $2000. Asume it's a scam company ripping people off
Response from Fancy.com· Nov 29, 2017
Hi Crypto, Sorry for the inconvenience caused. Would you mind letting us know the order number and we will expedite the process for you? Look forward to hearing from you. Sincerely, Team Fancy
Himani
Posted
Fancy is amazing and easy to use platform along with best customer support. Feel free to buy or post products on the website.
Ron P.
Posted
I ordered a phone case over a week ago. My item has not shipped and I haven't received a response from my two inquiries. When I try to call the sellor, the line is busy. No customer service at all...no way to contact Fancy. This site is BS.
Response from Fancy.com· Oct 10, 2017
Hi Ron, We are deeply sorry for the inconvenience caused. We have gone ahead and contacted the merchant about your order and how we can get it to you as soon as possible. Our Customer Service Team is aware of the situation and they have reached out to you as well. Please do not hesitate to contact us at any point. Best, Team Fancy
Alan
Posted
I am a seller and to sell, this is standard procedure to give my bank account info, social, Stripe info, address etc..etc...I worked for 2 days to get my storefront ready and get my items imported over the weekend. My items were not "approved". "let me get this straight, you have my bank info, social, tax info, Stripe account and everything else, and now you won't let me sell?" I say: SCAM....My stores have 5 star ratings and 100% positive feedback, I have been at this for 9 years and CSR tells me I have only minimal experience. "REALLY??" Fancy debuted in 2012 <--- HILARIOUS. They need to approve your items (or not) first, and then maybe you will not waste 2 days working on your storefront, etc. just to be told "NO".
Response from Fancy.com· Aug 23, 2017
Hi Alan, Sorry for the troubles and inconvenience caused. All products on Fancy have to be approved before being listed. Please reach out to our Merchant Solutions team ([email protected]) for any merchant related matters. Once again sorry for the inconvenience. Best, Team Fancy
Nikki6
Posted
I placed two orders with fancy. When the first one came one of the items was too small. It took customer service a couple of days to let me know they would contact the distributor to see if they had a larger size. They didn't so she asked if I would mail it back for a refund. To mail it back out of country would be more money in shipping.. so I asked if I could exchange for something else.. I never heard back and that was 2 weeks ago! In the meantime my second order was supposedly shipped a month ago yet I have not received it. The shipping was 20 dollars on a 18 dollar item!!! I have emailed several times asking where this order is and have not hard back! Do not order from this website. I had 3 coworkers that were going to order from Fancy and I told them my experience. They are a rip off.
Celine A.
Posted
Et parce qu'il faut mettre une étoile. .... De la vraie daube ....!!!!!! Rien à voir avec les photos et qualité de me...de .....!!!!! Commander 3 robes dont une pour un mariage. ... c'est immetable .... UNE HONTE !!!!!!!!! passer votre route et commander ailleurs vous serez moins déçue !!!!!!!
Natali
Posted
Fancy has been very helpful in establishing a customer base for both my t-shirt stores. The dedicated brand manager and help of the entire team has been detrimental to the success of our stores.
Matt Lang, Marketing Director at Eagle E.
Posted
When we first got started out, I wanted Eagle Energy to get on Fancy. A year later they reached out and I was like "wuuuuuuut?". It was cool, our brand was going to be alongside some of the biggest and coolest products out there. Then it got cooler, everyone we worked with was incredibly accommodating and they took the time to put together a media plan that worked for us and our budget. Plus they take random snapchats with our stuff and it's awesome. We've stepped well beyond our expectations, highly recommend working with these guys.
