Bad
35 reviews
ezTaxReturnHonesty, pricing, process and quality scores appear once 5 customers have rated them.
For the past 20 years ezTaxReturn has made doing taxes fast, easy and stress-free for millions of American taxpayers. When you do your taxes with us, you don't have the burden or stress of answering complicated questions.First-time filers have nothing to fear because we guide you every step of the way, so you get every available credit and deduction. And if you miss something, we prompt you with reminders to help you get the biggest possible refund.You'll find ezExplanations throughout our program to make tax terms easy to understand. And since ezTaxReturn handles all the forms and math, most taxpayers can prepare their federal and state returns in about 30 minutes.
ezTaxReturn (eztaxreturn.com) has 35 customer reviews on Rated Honest, with an average rating of 1.3 out of 5.
35 approved reviews, newest moderated first
Dana L.
Posted
Don’t use them. They never submitted my tax documents. You can’t speak to anyone. They never answer the phone and they don’t call you back. They just send you an email. They told me it’s my fault I didn’t hit a particular button to complete the process. I have screenshots I. Which they congratulate me on filing my return. So now No get to call the IRS.
Dennis B.
Posted
I attempted to ues this company for my tax return this year for the first time and was not pleased with there nonexistent costumer assistants. No way to contact then other than email, then wait 24 plus hours for an answer. I finally had to cancel my account on the 14th of April after struggling for couple of weeks with EZ Tax Return and went back to turbo tax were I completed my taxes in less than an hour and half and a larger return.
Toc S.
Posted
NOT free. First, they didn't capture any Idaho state credit information, so my return was $100 less than it should have been, and then they tried to charge $40 for an "e-filing fee." Avoid this tax preparation scam.
Iliass B.
Posted
Charged me $40 four times just to not even let me file my taxes. Best part is you can’t even write to support.
Deborah
Posted
Absolutely the WORST tax service ever! I filed yesterday and keep getting contradictory emails telling me my federal return was rejected and to refile. Then I get an email telling me it was filed. Then they tell me it was rejected. No customer service option. I will never use them again. DO NOT USE THIS SERVICE!
Pablo
Posted
I'd recommend not using it: Costumer service is non existent . Avoid having some bad time and use another service, even if more expensive.
Linda S.
Posted
I have used them for 4 years with good results. HOWEVER, this year was not good. I did a couple of preliminary inputs of my data to know what to expect for my return. Due to life circumstances, I didn’t get back to it as quickly as I planned to file. Within a week, my status changed from eligible to file free with them to not eligible. None of my data was changed from previous input. No explanation on why that changed. Just AGI was too much! Really? A senior citizen on a fixed income? They raised the bar on that so I ended up paying $35 plus tax to get a return of under $20! Went to other sites, and got same popup. Too much AGI. I blame the administration with their fingers in everything precious to the American people. But a timely heads up would have been appreciated.
Sabrina W.
Posted
I regret that I done my taxes with EZ tax. Very refused to accept phone calls from United States every time I'm trying to reach them they keep sending me the same information it's not relevant what I'm looking for. I have a 11 years old. I have no money. I have put in my 2023 information what is going on I want to restart my tags were terror attacks again. EZ tax I regret doing my taxes with this company now. I need to file complaints on this company. And company for United States don't accept phone calls what kind of s*** is that.
