Great
1,430 reviews
Eyemart ExpressHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Doctor founded. People focused.We were founded by a doctor who had a simple goal in mind: "Be kind and take care of people like family." And for over 34 years, our team of Doctors and Eyewear Experts has grown alongside you and your families in your local communities, going above and beyond to provide the styles you want, at the speed you need, at a price accessible to all.Glasses in a blink.It starts at our local labs with skilled Lab Specialists working to fill prescriptions in as little as 30 minutes. Then we combine it with same-day pickup in-store and free shipping the next day for online orders to deliver your glasses in a blink. It’s how we make sure our customers never miss a moment.Care that’s clear to see.Our team of Eyewear Experts love helping kids see clearly for the first time, or making sure you leave our store feeling confident and ready to go see. It’s their care and commitment to our customers that have earned us a Google rating of 4.8 out of 5 stars.
Eyemart Express (eyemartexpress.com) has 1,430 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
1,430 approved reviews, newest moderated first
Mike B.
Posted
The communication was lacking some and the time is getting a little long, no communication to give me an idea when it may come.
Response from Eyemart Express· Sep 22, 2025
Sorry we didn’t meet your expectations 😔 We’ll share your feedback with management to avoid these issues in the future. If there’s anything we can do to better your experience, please get in touch with us at 1-888-372-2763
Jessa
Posted
Super fast delivery and great job on the lenses!
Response from Eyemart Express· Sep 22, 2025
Thanks for the compliments! When you’re happy, we’re happy. If there’s anything else we can do for you, please feel free to reach out!
Dominique
Posted
Customer service was great, they were very courteous especially Mrs. Kimberly. I was able to place an order online & pick them up within a couple of hrs.
Response from Eyemart Express· Sep 22, 2025
You made our day! We really appreciate you sharing your thoughts, and we hope to see you again soon.
R W.
Posted
It took 2 weeks to get an order with no updates or tracking
Response from Eyemart Express· Sep 22, 2025
All reviews are helpful reviews, so thank you for yours. We’re so sorry about your less-than-stellar experience. Please email our customer service department at [email protected], and we’ll help however we can.
Sharon P.
Posted
Fast and easy
Response from Eyemart Express· Sep 19, 2025
So happy to hear about your experience. Thank you for sharing this review!
Mayra G.
Posted
I’m not getting any updates on my purchase. Regret purchasing online
Response from Eyemart Express· Sep 19, 2025
Thanks for your feedback. We’re so sorry you didn’t have a 5-star experience. We’ve noted the incident and forwarded it to upper management. Please get in touch with us at 1-888-372-2763, and we’ll help however we can.
Kelly H.
Posted
Ease of order!
Response from Eyemart Express· Sep 19, 2025
Thanks, Kelly! We try 😄
Anthony E.
Posted
Friendly and very helpful
Response from Eyemart Express· Sep 19, 2025
Thanks for the compliments! When you’re happy, we’re happy. If there’s anything else we can do for you, please feel free to reach out!
