Great
1,430 reviews
Eyemart ExpressHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Doctor founded. People focused.We were founded by a doctor who had a simple goal in mind: "Be kind and take care of people like family." And for over 34 years, our team of Doctors and Eyewear Experts has grown alongside you and your families in your local communities, going above and beyond to provide the styles you want, at the speed you need, at a price accessible to all.Glasses in a blink.It starts at our local labs with skilled Lab Specialists working to fill prescriptions in as little as 30 minutes. Then we combine it with same-day pickup in-store and free shipping the next day for online orders to deliver your glasses in a blink. It’s how we make sure our customers never miss a moment.Care that’s clear to see.Our team of Eyewear Experts love helping kids see clearly for the first time, or making sure you leave our store feeling confident and ready to go see. It’s their care and commitment to our customers that have earned us a Google rating of 4.8 out of 5 stars.
Eyemart Express (eyemartexpress.com) has 1,430 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
1,430 approved reviews, newest moderated first
Paul W.
Posted
I've bought several pairs of eyeglasses from you in the past BUT there is no mention of past purchases in my account.
Response from Eyemart Express· Oct 17, 2025
Thank you for your comments. We’re always working to improve our online experience, and we appreciate all feedback given. If there is anything else that we can do for you, please feel free to reach out to [email protected].
Jamira B.
Posted
I ordered glasses thinking They were made the same day and shipped next day. I got an email 2 days later to send in a prescription to process my order even though it’s not mandatory it was for me that day I guess. The prescription was correct just as I entered it. Now I have to wait a week before they arrive because it looked strange to them and they still haven’t left the facility yet.
Response from Eyemart Express· Oct 15, 2025
Oh no! We’re sorry about the wait! Give us a chance to turn things around. Just contact our customer care line at 1-888-372-2763, and we’ll do our best to make it right.
Jenifer B.
Posted
My prescription was not made correctly. Even though the prescription was input correctly on the online form.
Response from Eyemart Express· Oct 15, 2025
We want every customer to have a great experience. Thank you for letting us know we’ve still got work to do! Please reach out to our customer care line at 1-888-372-2763 so that we can make this right.
Gerda H.
Posted
There was a nice selection of frames from which to choose and it was extremely helpful to be able to try on the glasses virtually. Providing the prescription information was quick and easy. I appreciated the great customer service as I received my new glasses within a few days of placing my order
Response from Eyemart Express· Oct 15, 2025
Thanks for the compliments! When you’re happy, we’re happy. If there’s anything else we can do for you, please feel free to reach out!
David J.
Posted
it was not at the store when told it was ready for pick-up by email.
Response from Eyemart Express· Oct 15, 2025
All reviews are helpful reviews, so thank you for yours. We’re so sorry about your less-than-stellar experience. Please email our customer service department at [email protected], and we’ll help however we can.
Klifton B.
Posted
It was super easy to order online and the prices were amazing. Thank you for a very streamlined process inline
Response from Eyemart Express· Oct 14, 2025
So happy to hear about your experience. Thank you for sharing this review!
RONALD S.
Posted
The order site was easy to use. It was easy to shop for the glasses because it allows viewer to look at different styles, brands and compare costs. Once the decision was made, it was easy to place the order. It was easy to pay for and finalize the order.
Response from Eyemart Express· Oct 14, 2025
We’re thrilled you had a good experience, Ronald. We’re looking forward to seeing you again soon!
Angela K.
Posted
The ordering process is easy and price was great. I ordered a Musa style. Loved the frames, but they sent me the wrong color. I ordered black/silver and ended up receiving blue/silver.
Response from Eyemart Express· Oct 13, 2025
We appreciate you letting us know so we can fix this issue. We want to make it up to you! Call our customer care line at 1-888-372-2763 so we can make this right.
