Excellent
1,200 reviews
EyeglassdirectHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Remarkable eyewear at an affordable priceQuality eyewear at factory direct prices. Eyeglassdirect.com is owned and operated by a New York State licensed Optician to produce high quality, prescription eyewear at the lowest possible prices. Twenty years of experience has provided the know-how to present this service at a minimal cost to you.All eyeglasses are fabricated with high quality frames and premium lenses, using the most advanced, computerized finishing equipment in the optical industry. This serves to lower labor costs that pass the savings on to the consumer.Our guaranteePrior to shipping, each pair of eyeglasses is thoroughly inspected by a licensed optician to verify the prescription and to ensure proper alignment of the frame. In addition, all glasses are packaged in a stylish hard case, with a microfiber cleaning cloth for maximum protection. If for any reason you are unsatisfied with the style or fit of our product, we offer a 30-day unconditional exchange web orders only policy.Exceptional Customer ServiceAt Eyeglassdirect we offer the highest quality of customer service to our customers. We are ready to assist you through the entire ordering process by either phone or e-mail and we will make sure you are 100% satisfy with your order.
Eyeglassdirect (eyeglassdirect.com) has 1,200 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
1,200 approved reviews, newest moderated first
Ben W.
Posted
Spoke with me personally and made sure of what I needed. Quick service and it was what I wanted and needed.
Response from Eyeglassdirect· Oct 2, 2026
Ben, Glad we were able to help. Customer service
Sandra C.
Posted
I love my eyeglasses! I was looking for this oval small size frame for a long time, and I’m glad that I finally found it!
Response from Eyeglassdirect· Oct 2, 2026
Sandra, Enjoy your new titanium frames. Customer service
Rodriguez M.
Posted
The customer service.
Response from Eyeglassdirect· Oct 2, 2026
Mr. Moore, A pleasurer as always. Customer service.
Steve S.
Posted
Very knowledgeable, good prices, quick turnaround.
Response from Eyeglassdirect· Oct 2, 2026
Steve, Happy to be of service. Customer service.
Alayna O.
Posted
Great customer service. they clearly care about their clients and make sure everything is correct before the order. i love the glasses they are beautiful and fit perfectly and the lenses are great
Response from Eyeglassdirect· Oct 2, 2026
Alayna, Thank you for the kind words. Customer service
Debra W.
Posted
I loved my old frames and you gave them new life! The lenses Rx is spot on and the nose pieces you replaced are very comfortable. Thank you for the quick service, too.
Response from Eyeglassdirect· Oct 2, 2026
Debra, Glad we were able to re lens your existing frame. Customer service
Marta D.
Posted
I love your work and expertise. I have been sending my own frames to your company and always and excellent and precise with the prescription.
Response from Eyeglassdirect· Oct 2, 2026
Marta, We are glad you had a great experience. Customer service.
scott C.
Posted
Fast turnaround and accurate lens making. Website was easy to navigate and pricing is good.
Response from Eyeglassdirect· Oct 2, 2026
Scott, Thank you for the great review. Customer Service
