ExpressMed.com Reviews | Read Customer Reviews of expressmed.com

ExpressMed.com Reviews | Read Customer Reviews of expressmed.com

ExpressMed.com reviews

2,157 approved reviews, newest moderated first

Larry B.
Posted Feb 14, 2020
Great Service
Great Service
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Edwin Grant I.
Posted Feb 13, 2020
Great service and delivery.
Great service and delivery.
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Liz D.
Posted Feb 13, 2020
Excellent service and fast delivery ..
Excellent service and fast delivery ... the only reason I didn't give 5 stars is that the test strips expire this year instead of next year. Regardless ... company is a pleasure to do business with.
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Connie H.
Posted Feb 13, 2020
Can't fulfill orders
I ordered hand sanitize and they send an email saying that they no longer have the item in stock- MANY days later. Why not take it off the site then? It makes NO sense. I will never order from this company again.
Response from ExpressMed.com· Feb 14, 2020
We understand your frustration with this matter, We understand that you needed your items promptly and recognize our fault in the miscommunication. Due to the current Pandemic, we have thousands of orders needing to cancel, again we apologies for the delay in informing you. We are sorry for the inconvenience that was caused and hope in the future we can provide you with a better experience while shopping with us. If you have any further questions or comments, feel free to contact us via phone at (877) 822-2719 Monday-Friday 6:00 am-5:00 pm PST or you may also email us at [email protected].
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margaret M.
Posted Feb 13, 2020
Quick service and mailing of meds
Quick service and mailing of meds. Very competetive prices,
Response from ExpressMed.com· Feb 26, 2020
Thank You for giving us a shot, and even more for leaving us this review. We will strive to deliver great experiences consistently and we can’t wait to see you again.
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Jill H.
Posted Feb 12, 2020
High price
The prices some items had more than doubled (imagine that for diabetic supplies). This time the price had come down a bit was compared to other companies at the moment.
Response from ExpressMed.com· May 6, 2020
Hello Jill, We would like to extend our sincerest apologies for the recent rise in price. The manufacturer had raised their prices so we, in turn, had to do the same. We do try and keep the lowest prices possible for the items we sell and hope to offer you a better experience in the future.
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Sylvia T.
Posted Feb 12, 2020
Confirmed shipping and only 3 days…
Confirmed shipping and only 3 days later cancelled my order due to out of stock. I have not received refund yet!
Response from ExpressMed.com· Feb 12, 2020
Hello Sylvia, We regret to inform you that due to the ongoing Coronavirus pandemic. Many of our FLU related products such as Masks, Sanitizers, Gowns, Gloves, etc. ran low / out of stock before our up-to-date stock numbers could be reflected online. Due to the sudden demand and massive flood of orders, we now lack inventory to fulfill your entire order. As a result, your order was canceled and fully refunded back onto your original form of payment at the time of cancelation. We're extremely sorry for the inconvenience and have since put some safeguards in place so that this doesn't happen again, thank you for your understanding. We sincerely apologize for the delay in communicating this information to you. Our customer care team is having to contact a few thousand customers, one by one.
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Charles S. Duncan J.
Posted Feb 11, 2020
Feb 2020
Feb 2020: As usual, the product came thru within the shipping time. Only 2 things bothered me this time. One was a pop-up showed up for something-froze p the site and when I had recovered the site, everything was gone. Sent a "contact me" chat message and everything was resolved. Number 2, when the diabetes strips arrived, there are warnings on the boxes; "FOR USE BY Medicare/Medicaid Beneficiaries ONLY" I purchased these and have not had time to contact the company and ask them about it. CSD
Response from ExpressMed.com· Feb 26, 2020
We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. We are delighted to hear that we were able to resolve the issue and greatly appreciate your honesty. Thank you so much for your wonderful review! If there is anything we could assist you in the future feel free to contact us.
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