Energy Control Technologies, Inc.Reviews of energycontrol.com

Ordered parts that were "IN STOCK" at the mfg. on July 28th, 21. I had to email EnergyControl on August 10th. for a status update. The response came a day later that they needed to know more about the part and may not be able to guarantee the parts' accuracy...? ACI guarantees the accuracy, not EC. So then Stephanie tells me that the "IN STOCK" part is now backordered for 10 to 12 weeks, yeah right..... So, two weeks, no communication, their website is an absolute lie ( not unusual ). Bottom of the barrel supplier. Pay the extra at Kele.com and get real service and real expertise.

Ordered an item that said you had several hundred in stock and waited several days for shipment notification and tracking and have still never received anything. Horrible!

Ordered on 5/24. Its now 6/3 and I have still not received the order.

This is the second time I have ordered p/n RIBH1C and received RIBU1C.

Its been 10 days since I placed an order, not even once I have been given an update regarding it.

Bought a relay. Said it was in stock. Pd for 2 day air. Waited couple days. Emailed asking for update. No reply. Getting ready to stop charges on credit card as it’s been 5 days now with zero communication.

The website said all items I purchased were 1 to 2 days from the factory. It's been a week and the parts still have not shipped. So much for 1 to 2 days. Still waiting and looking for another supplier of my parts.

Terrible. I paid for over night shipping, did not receive the products ordered. Reached out to customer service twice. No reply. 4 days later I filed a stop payment grievance with my credit card company. Will never rely on energy control again.