customer
Posted
Ordered 13 days ago and still haven't…
Ordered 13 days ago and still haven't heard anything back. Checked account on website and says pending fulfilment. If you cant fill the order in a timely fashion don't take the order.

Great
576 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Energy Control Technologies is a value added partner for the entire HVAC/BAS Industry. EnergyControl.com sells a variety of product solutions for controlling heating, ventilation and air conditioning systems. In addition to the HVAC market, we are a leading supplier of building automation, energy and environmental sensors and control peripherals for energy management applications.We provide products and services to the smallest of maintenance departments all the way to some of the largest facilities and multi-site management groups in the world. Our team focuses on what is best for the customer first, nothing else matters. We work to provide the fastest lead times at competitive prices all the while providing world class service and product information to all parties involved.WE CARE ABOUT AND VALUE OUR CUSTOMERSEnergyControl.com's trusted valve take-off service team is experienced and will work with design engineers, control contractors and mechanical contractors to determine what products best fit their application.Energy Control offers reliable industry leading products from over 50+ manufacturers. When you shop at EnergyControl.com, you are gaining a partner. We strive to work hard for every single customer and treat them like family so they keep coming back.
Energy Control Technologies, Inc. (energycontrol.com) has 576 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
Showing 18 reviews with 2 stars · Clear filters
customer
Posted
Ordered 13 days ago and still haven't heard anything back. Checked account on website and says pending fulfilment. If you cant fill the order in a timely fashion don't take the order.
Paul A.
Posted
had to call to find out ETA of my order, received my tracking number an hour after my delivery had actually arrived !! had written an email request for ETA a week before calling but was never given a response.
customer
Posted
product not deliver as show on internet order
customer
Posted
Customer service was good. We ordered a humidity/co2 sensor and needed it overnighted. Done deal and was cheaper than other places. I wait three days and still no sensor. I email customer service and they then inform me that the sensor was in fact not in stock. This was shocking and destroyed the timeline of finishing the project. Even with dealing with this as our first dealings with this company. They still saved us about $400 dollars compared to my second choice for purchase.
Stephen
Posted
Website says shipping in 1-2 days but it's been 7 business days now and the item still hasn't shipped. Customer service said they would call me back after speaking with the manufacturer and I still haven't received that call.
Howard J.
Posted
Great experience they help me threw a problem with me ordering on line they followed my order all the way threw to delivery thanks for the help !!
c.o.
Posted
package sent to wrong address, no help provided.
Juan Pablo C.
Posted
Dear Sirs I buy equipment regularly, and your system does not process the orders automatically, I always have to send an email after one or two weeks to know what happened and if they do not have a equipment available they do not report at the right time, they generate delays in our manufacturing process . It is a pity because their products are of good quality.