Excellent
248 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Eastern Jungle Gym has been manufacturing wooden swing sets and "creating childhood memories" for more than 22 years. Our website allows customers to purchase our cedar playsets, DIY swing set kits, accessories, hardware and rubber playground mulch. It also features blogs, videos and lots of information about swing sets and children's play.
Eastern Jungle Gym (easternjunglegym.com) has 248 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
248 approved reviews, newest moderated first
Michael J. B.
Posted
We received outstanding service at the main store and were very happy with our selection of a children's swing set.
Response from Eastern Jungle Gym· May 3, 2016
Thank you for your business, Michael! Hope the kids enjoy the set!
Dwayne
Posted
The shipping was great, had the set 3 days after ordering. When I went to assemble the set, as it says online, everything was included except for the wood. The instructions were easy to follow and had the set up and in use in 2 hours. Thank you for making it so easy.
Response from Eastern Jungle Gym· May 3, 2016
We're happy your swing set assembly went so smoothly, Dwayne. Thank you for your business. Enjoy!
Matt D.
Posted
Great product shipped next day
Response from Eastern Jungle Gym· May 3, 2016
Glad to hear you like the product, Matt! Thank you for your business.
John R.
Posted
Paid extra for shipping , still waiting for item. Waste of money for shipment.
Response from Eastern Jungle Gym· Apr 26, 2016
Hi John. We have contacted you offline in regards to your order, and we have issued a full refund for all shipping costs paid. Thank you.
Michael
Posted
fast shipping and delivery and the product is well made.
Response from Eastern Jungle Gym· May 3, 2016
Glad to hear it, Michael! Thank you very much for the review.
Vicki F.
Posted
Quick delivery. Great product. Very easy to put together
Response from Eastern Jungle Gym· Apr 22, 2016
Thank you for the review, Vicki! Glad you're happy with the product. We appreciate your business!
Zach P.
Posted
I received my box yesterday and it was severely damaged in shipment. The way it was packaged was incredibly poor and none of the bags of the hardware were sealed, so the bolts, nuts, and washers roaming free in the box. Since the contents of the box are very heavy and have sharp edges, I would assume that a more heavy duty box would've been used. The contents inside were responsible for the 2 holes in the box, which resulted in me having to go to the hardware store to re-purchase half of the hardware required to assemble my swing-set. Such a huge disappointment!
Response from Eastern Jungle Gym· Apr 17, 2016
We apologize for the inconvenience Zach, and we thank you for letting us know about this issue. We're glad we were able to speak offline about your order. Customer service is our top priority, so we appreciate the opportunity to revisit our packaging procedures.
Lynda M. S.
Posted
very good quality delivered very fast just 2 days
Response from Eastern Jungle Gym· Apr 8, 2016
Very happy to hear you received your product so quickly, Lynda. Thanks for shopping with Eastern Jungle Gym!
