Excellent
5,295 reviews
Dutch VetHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Homepage Why Dutch? How it Works Dog Anxiety Dog Allergy Pharmacy At Dutch, we’re big believers in providing pets with the highest quality of life possible. How do we do this? With science-backed, personalized treatment delivered directly to the homes of pet owners. We know vet appointments can be inconvenient for pet parents and — even worse — stressful for pets. By leveraging telehealth solutions, we’re able to bypass these hurdles and spend more time getting to the root of your pets’ quality-of-life issues. We specialize in treating chronic, curable conditions such as anxiety, allergies and obesity, and proudly employ top veterinarians from across the country to do so. We encourage all of our pet parents to leave us a review so we can continue to improve our business in bringing relief and comfort to your best friends.
Dutch Vet (dutch.com) has 5,295 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
5,295 approved reviews, newest moderated first
Kimberly D.
Posted
I felt like my concerns about my pet's health were heard and addressed. The vet was attentive, friendly, and gave thorough explanations.
Response from Dutch Vet· Jul 2, 2025
We're happy to hear that your pet's health concerns were addressed! We appreciate your feedback regarding our attentive and thorough explanations. Thank you!
N H.
Posted
I paid for an annual Dutch membership in January 2025 specifically to access virtual vet visits and prescription medications like Bravecto, which were actively being advertised and available at the time. Now, halfway through my membership, I can’t access prescriptions at all in Oklahoma like I could in December and January when I paid for the annual plan. Dutch never communicated this change. No email, no notice in my account, nothing. I only found out when I tried to schedule a visit and was blocked with a vague message about no prescriptions being available on my state, only "advice." They say they were required to make these changes due to legal regulations but still haven’t substantiated with any real legal reference when I've reached out for explanation. To make things worse, I still get regular texts and emails asking me to buy prescription products they know they can’t legally provide in my state. Customer service has been slow and completely unwilling to offer a refund, despite the fact that the core feature I paid for is no longer available. Avoid this company if you live in a state where they might quietly pull the plug on services you paid for. And don’t expect transparency or accountability when they do.
Response from Dutch Vet· Jul 2, 2025
We're truly sorry for the frustration and confusion this has caused. You're absolutely right to expect clear communication, especially when it comes to changes that impact your pet’s care. Unfortunately, state regulations in Oklahoma did change earlier this year, which affected how we're able to offer prescription services via telemedicine in your state. We sincerely apologize that this wasn’t more clearly communicated at the time. It’s never our intention to leave pet parents feeling misled or unsupported. We’ve reached out here to try to get your information so we can make this right. Please email us at [email protected] or reply in the request with the name and email address associated with your account, and we’ll ensure your membership is refunded and canceled accordingly. We genuinely appreciate you bringing this to our attention and hope to resolve it quickly for you.
Jordan B.
Posted
The information provided was very informative about the possible causes of my dog’s condition, and they had multiple treatment options ready for our call. She were also very helpful and assisted me in connecting the call whenever I encountered technical difficulties..
Response from Dutch Vet· Jul 2, 2025
We're so glad to hear that the information about your dog’s condition was informative and that you found the treatment options helpful. We appreciate your feedback regarding the assistance you received with the technical difficulties.
Cella
Posted
The Doctor I met with was absolutely amazing! He was very patient and kind. He explained what was happening and the course of treatment in a way that I could understand. My Yorkie improved more in the 2 weeks we’ve been seeing him than he did for the past few years with my other Vet. I think he actually listened and was not all about finding ways to charge more money and run more tests…like I feel my, now past, Vet did. Thank you!!!
Response from Dutch Vet· Jul 2, 2025
We're so glad your Yorkie is doing better! It's wonderful to hear that you felt heard and that the treatment plan was clearly explained. We appreciate you taking the time to share your positive experience.
Violet Q.
Posted
i am reviewing my first online appointment with dutch. overall i am really satisfied with the service. the online booking of appointment was easy (first available appointment was 2 days out, but it's usually 2+ weeks out at my local vet). the zoom call started right on time. my vet, dr martin, was very pragmatic in the treatment plan for my semi-feral cat, weighing efficacy against likelihood of successful administration of the medication. she even took into consideration the possibility of my cat's conjunctivitis spreading to the other cats in the household when prescribing medication. i ended up using the dutch pharmacy after dr martin explained all the options to get the prescription filled. it does take 3-4 days to get the medicine, so if i have a pet emergency, i would still be visiting my local vet / urgent care. but for routine or non-urgent pet medical needs, dutch is a great time-, money-, and stress-saving option.
Response from Dutch Vet· Jul 2, 2025
We're happy to hear that you were satisfied with your first online appointment. It's great to know that booking was easy and the consultation was helpful for your semi-feral cat. We appreciate you acknowledging the delivery timeline and how our service can be a great option for non-urgent needs. Thanks for your feedback!
David P.
Posted
Very convenient to use. Knowledgeable friendly staff. Fantastic followup on the wellness of my four legged friend.
Response from Dutch Vet· Jul 2, 2025
We're happy to hear that you found our services convenient and our staff helpful. We appreciate your kind words regarding our follow-up care.
Kara M.
Posted
Felt confident in her dx and very personable
Response from Dutch Vet· Jul 2, 2025
We're happy to hear that you felt confident and found her personable. Thank you for your positive feedback!
James
Posted
The vet was quite kind and caring. Very informative. And medications arrived in timely manner
Response from Dutch Vet· Jul 2, 2025
We're happy to hear that the vet was kind, caring, and informative. We appreciate your feedback regarding the timely delivery of medications.
