Excellent
1,207 reviews
DogtraHonesty, pricing, process and quality scores appear once 5 customers have rated them.
For the past 30 years, Dogtra dedicated to the development of the highest quality e-collar training devices, which carry a proven track record that professional dog trainers and pet owners trust and love. Expertly designed for wide range of training conditions and dog types, Dogtra provides dog trainers and owners the most effective tools needed to improve a dog’s behavior and unleash its potential. For more information, visit www.dogtra.com.
Dogtra (dogtra.com) has 1,207 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
1,207 approved reviews, newest moderated first
Richie J.
Posted
Had an issue with a charger for the edge rt. Working with Blake was flawless. He made it such an easy transaction.
Response from Dogtra· Sep 7, 2023
I am so glad Blake was able to help you resolve your issue. Thanks so much for the positive feedback! I will pass it along to him as well.
Christin W.
Posted
The customer service rep was very knowledgeable, helpful, and friendly. Answers to my questions were right on target, and clearly expressed. Thank you!!
Response from Dogtra· Aug 31, 2023
Thanks so much Christin! Glad we could be of help!! Let us know if we can be of further assistance.
Cody S.
Posted
I have had the Pathfinder collar system for two years. I recently called in with a warranty issue and was greeted with very helpful customer service. I had several questions that were all answered and those that could not be I was put on a brief hold before getting the answer or correct contact information for the Dogtra person that does. I am purchasing the new pathfinder2 that seems to have updated the only items I had concerns with. Vibrate, quick tone button and easier access in the field. My German Wirehaired Pointers give me their best in the field and with the pathfinder I am no longer toning a dog back from a pointed bird or having regrets hunting in wind (having a dog lose its bearing on where I am). Thanks Dogtra for helping my dogs be exceptional!
Response from Dogtra· Aug 31, 2023
Thank you so much Cody! I'm so glad our team could be of service. Feel free to let us know anytime you have questions or need anything at all!
Rusty F.
Posted
I had the privilege and pleasure of dealing with a very helpful friendly knowledgeable lady in the parts department, named Jordan, I believe.
Response from Dogtra· Aug 31, 2023
Thank you so much for sharing how helpful Jordan was! It's always nice to kudos to those doing a good job!
Sharon K.
Posted
Lot of patience to help me figure out the issue I was having
Response from Dogtra· Aug 30, 2023
So glad to hear this! Thank you!!
Brandon H.
Posted
I had some troubles back in December with my system and getting closer to season it was a problem I had experienced before called them no hassle lots of respect and getting the problem resolved
Response from Dogtra· Aug 29, 2023
We are so glad you are happy with the service and resolution. Please let us know if we can do anything else!
J H.
Posted
I have owned my Dogtra Pathfinder and 5 collars from when it was first introduced (my guess is 4+ years, my serial# is 100101 which tells me it was a very early production)? Been having some connection issues lately with two of my collars and called in for advice. Nick suggested I send them in for evaluation/service. We talked about the Pathfinder2 and came to the conclusion it was time for me to update. When I think about it, “I have owned 3 or 4 iPhones and only one Pathfinder in this time frame”. Once again the Dogtra products and the service experiences I’ve had, made it an easy decision to go to the next generation (Pathfinder2) same as I do with iPhones! Thank you Dogtra.
Response from Dogtra· Aug 28, 2023
Wow, thank you!! That's a wonderful thing to hear. So glad both our product and the service you received from Nick, have been a great experience! Let us know how you like your Pathfinder 2. Thank you!
Deb Houghton L.
Posted
The gentleman who answered my call was absolutely outstanding, the best assistance in that he was so kind, efficient, knowledgeable and of course, professional.
Response from Dogtra· Aug 25, 2023
Thank you so much for sharing that! Please let us know if you need any additional assistance and have a wonderful weekend!
