Design PickleReviews of designpickle.com

Love Design Pickle! They do fantastic for me/us even after I decide I want or need to change some things. Very happy with them. I am using them on multiple projects each week. They're timely too!

Been seeing the advertising for the last year. Own 4 companies and finally decided this was worth a try. Spent some time detailing the first brief, then paid $1600+ and the brief just disappears. Over an hour lost and this was the onboard process? Then I had to wait for a live chat to find out how to cancel and get a refund - finally got the direction and submitted cancellation, no mention of refund. So I paid $1600+ to just waste 2+ hours filling in a detailed brief.

I started with Design Pickle pretty much when they launched. I dealt with all the start-up issues, inconveniences, etc. I will say in most cases they made it up but who wants to waste time? They came a long way. But I think they are forgetting about what is important. Original clients. I find it ironic that two years ago or so I was talking to Russ, the CEO/owner and he told me the subscriptions were down and I actually was going to cancel because we were hurting as a brick and mortar. Russ offered a monthly price that was awesome and he offered it for life. So I have stuck with Design Pickle, have usually gotten what I wanted with some MAJOR screwups because of the language and cultural differences but it’s a low cost high output deal. Why one star? An email was sent to the wrong address saying I had several months until my rate more then doubled. I replied after getting a credit card bill to be sent that email. I said that must be a mistake. Russ specifically told me I have a lifetime rate. Period. His staffers are trying to make it so he can’t even see my emails. If I send an email they take him out of it and just basically tell me they don’t care. I’d like Russ to tell me in my time if need when I stood by Design Pickle— hey sorry I’m going back on my word because it doesn’t mean anything. If he would at least respond and say look I’m not going to stand up to my word..that’s fine. Russ Will you ever stop hiding and release my files and give me the deal you promised for life? Steve at Sparta Shipping

We used this service for a year. When our designer went on vacation we were given another. The other designer blew away our expectations. We explained that our designer wasn't to our standards (lots of coaching needed ongoing even after months of the same feedback). We asked for the other designer and the answer was no. And there was no real solution to the other designer. I would think a "pro" client that's paying steady fees every month would be worth the business. No one did a thing to keep our business.

I have been reading some of the negative reviews which prompted me to give a long-term customers honest opinion. Our company have been working with Designpickle since January 2020. We pay for the full year all at once which if can be afforded will reduce the overall cost. We have had the same designer for almost 2 yrs that handles most of the workload on our account (Shout out to Caila). Our company is an eCommerce SMB, predominantly selling online. We have added over 100 new products that required packaging, manuals etc which design pickle has designed most of. Designpickle does most of our social media images and is currently working on our product catalog. So they do a wide range of work for us. We would have quite a bit of Photoshop and design experience within the company, as we did it all the design ourselves before we looked into getting more assistance. Having some experience and being able to make basic changes would definitely be a help to get the most benefit out of your designer. We started with the basic plan and quickly moved to the Pro plan as we knew we needed a higher level of output then what the basic could provide. You need to be realistic in your expectations if you are going for a basic and even a Pro plan. You can not expect endless requests to be created. The unrealistic expectations and complaints of some of the negative reviews I read seem to be mostly down the customers themselves. The designer will only be as good as the brief and the assets that you can provide. It does take quite a bit of time to write a brief so you need to find ways to shorten this for yourself to not waste a lot of time. Designpickle, also have a decent selection of free images that can be used commercially that really helps with creating content. We spent a lot more on purchasing images from Shutterstock then we do now as we can choose from some of their free assets to add to our own stock of images. If you are a small, medium, or a team within a larger company who needs lots of images turned around and created then design pickle will be invaluable. Especially, if you are struggling get enough content created you need. It might take your designpickle designer a little bit of time to fully understand what you want exactly and be more in sync with what you or your brand / company want. So bear this in mind. The longer you go on the more seamless the relationship will be. The designers we have worked with have been great and a pleasure to deal with. We have received fantastic value for money and that is all you can ask for. It has freed up a lot of time within our company for us to do other things. Our company is and was at the point where we could hire a full time designer and have endless work for them, why did we not do this? Where we are based the cost of hiring someone like this could be as much as 6 -7 times the cost of design pickle for the year. Having a full time designer on site would be the ideal if cost was not an issue, however in terms of value for money having design pickle is a better fit for us at a much lower cost. 100% recommend designpickle.com. Keep up the good work. Kind Regards Rpmpower.com Team

I have a background in graphic design, but find Design Pickle incredibly useful when it comes to outsourcing some of the smaller tasks my business requires! I primarily utilize the designers for Facebook/Instagram ad creative. I love that I'm able to browse the asset library and select specific stock images for the designers to use - it's easier than trying to explain what I'm looking for, and something that a similar company I'd previously used did not have the option for. The designers are also always quick with any revisions, but I don't often need any. There has been a time or two where I needed to update some text, but because I'm always given the .ai or .psd files, I was able to update it myself in seconds for the sake of time. Overall, I'm very happy with Design Pickle!

Nightmare. I signed up for the $500 a month plan. I submitted a design for a business card. Design request: #1190919 Didn't hear from anyone for 3 weeks. 3 weeks later they told me that business cards are "not in the design scope" of the $500 a month plan. Now they wont give me a refund for the $500. Dont use this service - Fiverr will do an amazing business card for less than $100 in 48 hours.

We were valued clients for nearly a year, operating within the constraints of a tight budget as a team of disabled students. Regrettably, our experience with the service provider led us to perceive a tactful persuasion towards their premium package, entailing a substantial cost of $30 per graphic. Assurances were made regarding the creation of a webinar series to attract additional customers, with the implied expectation that this initiative would offset our account expenses. However, we later discovered a concerning aspect of their operational model - the employment of personnel from the Philippines at remarkably low wages, while simultaneously charging exorbitant fees for graphic design services in the United States. Our financial commitment to their services amounted to nearly $3500, driven by the hope for ongoing support and a collaborative partnership. Unfortunately, it became evident that such intentions were not reciprocated. This financial burden weighed heavily on us, as we are a struggling disabled military couple endeavoring to manage a corporate entity to the best of our abilities. It is with great reluctance that we offer this unfavorable review. While acknowledging the undeniable talent displayed in their graphic designs, it is disheartening to observe the conditions under which they employ and manage their workforce. A recurring pattern of indifference towards their employees' welfare is evidenced by multiple Glassdoor reviews, highlighting the company's propensity to exploit and overwork its personnel. We firmly believe in the importance of nurturing healthy and ethical business relationships. Regrettably, it is our perception that this organization prioritizes profit above all else. A thorough examination of the market reveals numerous alternatives offering competitive rates that are not as burdensome as the $1,000 monthly fee imposed by Design Pickle. Superior quality graphics can be sourced externally at rates as low as $5 per graphic, or even as little as $3 per graphic on platforms like Fiverr. In conclusion, while Design Pickle may initially appear cost-effective at approximately $2-3 per graphic, the residual costs are invested in an entity that seemingly disregards the well-being of its workforce. It is advisable for discerning individuals to allocate their resources elsewhere, thereby supporting businesses that uphold ethical standards and prioritize genuine customer satisfaction.