Excellent
322 reviews
DuraPro HealthHonesty, pricing, process and quality scores appear once 5 customers have rated them.
DuraPro Health has been serving the Dental Industry since the early 1990’s. We were one of the very first internet-based dental suppliers and have grown to offer over 40,000 products to dental and medical professionals around the world! The DuraPro Health team has built a reputation of quality and integrity in the Dental and Health Care Industries. We are proud of achieving our A+ rating with the Better Business Bureau, and a consistent 4.5 of 5 or better cumulative score from TrustPilot and all third party review sites.We continue to work hard to ensure our customers receive the best value and service available. Our mission today is to provide professionals with affordable quality in supplies, new and refurbished equipment, and services. Our vision for tomorrow is to lead the industry with affordable equipment as well as expert service and superior supplies.Every process will be completed with integrity and to the highest quality standards, exceeding customer expectations at every step. Our knowledgeable, dedicated workforce will deliver value to our customers, and solid financial performance for our stakeholders.We provide a full range of solutions from by utilizing a knowledgeable sales team with over 100 years of combined industry experience backed by an additional 80 plus years of technical equipment expertise ready to serve you.
DuraPro Health (dentalplanet.com) has 322 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
322 approved reviews, newest moderated first
Mary O.
Posted
Thank you for your superior customer service!
Response from DuraPro Health· Jun 4, 2020
Thank you very much for your business, Mary. We especially appreciate you taking a moment to provide this great review.
Sam
Posted
Had a question about my dental chair and wanted to order a product but Bill Barnett advised me it wouldn't fit my chair and went out of his way to find me what I needed and how to get it even though it wasn't going to be through DP. Thanks again for your help Bill !
Response from DuraPro Health· Jun 1, 2020
Sam, thank you very much for this excellent review and for mentioning the great service you received from Bill. We appreciate you checking with us and hope to have you as a customer again soon.
Barry H.
Posted
Scott is outgoing, professional and friendly. Product was as advertised, delivered promptly. Will be coming back.
Response from DuraPro Health· May 22, 2020
Barry, thank you very much for this great review. We appreciate you doing business with Dental Planet. It is great to hear that Scott took good care of you. We are very proud he is on our team.
LMF
Posted
Excellent services. Thanks.
Response from DuraPro Health· May 22, 2020
Thank you very much for choosing Dental Planet - we appreciate your business very much. We also appreciate you taking a moment to leave this great review
Dr. Andrew C.
Posted
They always take good care of me!
Response from DuraPro Health· May 14, 2020
We appreciate your business very much, Dr. Calhoun. Thanks for choosing Dental Planet and also for taking a moment to give us this excellent review.
Active Spine C.
Posted
The sales reps were professional and friendly. The product arrived when expected and exactly as advertised.
Response from DuraPro Health· May 22, 2020
Thank you very much for this excellent review. We sincerely appreciate your business and hope to work with you again soon.
Stanley
Posted
Very prompt and responsive service
Response from DuraPro Health· May 22, 2020
Thank you very much, Stanley. We appreciate you being a Dental Planet customer and for sharing this excellent review.
Kathleen D.
Posted
I was very disappointed with being charged shipping three times ($36) for three bottles of oil packaged in one small box. I sent a message through Ebay regarding this. However, to date nobody has seen fit to reply. I was waiting for a response before leaving my feedback on Ebay.
Response from DuraPro Health· Jun 1, 2020
Thank you for your business, Kathleen. We have adjusted your invoice to the actual combined freight amount and refunded the difference to your PayPal account. Any time the freight looks incorrect or you are ordering multiple items, please just contact us and we will make it right. Thanks again for choosing Dental Planet.
