Excellent
322 reviews
DuraPro HealthHonesty, pricing, process and quality scores appear once 5 customers have rated them.
DuraPro Health has been serving the Dental Industry since the early 1990’s. We were one of the very first internet-based dental suppliers and have grown to offer over 40,000 products to dental and medical professionals around the world! The DuraPro Health team has built a reputation of quality and integrity in the Dental and Health Care Industries. We are proud of achieving our A+ rating with the Better Business Bureau, and a consistent 4.5 of 5 or better cumulative score from TrustPilot and all third party review sites.We continue to work hard to ensure our customers receive the best value and service available. Our mission today is to provide professionals with affordable quality in supplies, new and refurbished equipment, and services. Our vision for tomorrow is to lead the industry with affordable equipment as well as expert service and superior supplies.Every process will be completed with integrity and to the highest quality standards, exceeding customer expectations at every step. Our knowledgeable, dedicated workforce will deliver value to our customers, and solid financial performance for our stakeholders.We provide a full range of solutions from by utilizing a knowledgeable sales team with over 100 years of combined industry experience backed by an additional 80 plus years of technical equipment expertise ready to serve you.
DuraPro Health (dentalplanet.com) has 322 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
322 approved reviews, newest moderated first
Bob
Posted
Thanks again for getting the job done quick and low cost! We will order again!
Response from DuraPro Health· Aug 10, 2020
Thank you, Bob, for this excellent review. We appreciate your business very much.
JULIE M.
Posted
They were excellent. Very helpful and prompt resolution
Response from DuraPro Health· Aug 10, 2020
Thank you very much for your business, Ms. McConnell. We appreciate you taking a moment to provide this review.
Dr. Eric M.
Posted
Devin was very helpful and courteous. He got right back to me whenever I emailed or called him. A good guy. Maria was also helpful in getting me a replacement piece. Both were very helpful
Response from DuraPro Health· Aug 10, 2020
Dr. Maser, we truly appreciate you doing business with Dental Planet. It is great to hear that Devin and Maria treated you professionally. We hope to work with you again in the future.
Sandhills D.
Posted
I would use them again. The problems I had were with software use and installation of the equipment. I felt like I was an afterthought because I was very understanding through all of the COVID interruptions and didn't complain, but because of my patience, I felt taken advantage of in respects of getting the attention I needed. I wasn't being the squeaky wheel, so I was not a priority...
Response from DuraPro Health· Aug 11, 2020
We want to thank you for your comments and concerns expressed in this review. We regret there were issues with your order. Partly due to COVID, some were out of our control, but we believe we have been able to resolve every issue and we will strive to improve in the future. Additionally, we want to express our gratitude for doing business with Dental Planet and hope to work with you in the future.
Stephen
Posted
Very new digital panorex machine!
Response from DuraPro Health· Aug 5, 2020
Thank you, Dr. Stephen for leaving this review. We sincerely appreciate you doing business with Dental Planet.
Shawna B.
Posted
Product didn't have accurate description and poor return policy. Was contacted by company after poor review, and given full refund
Response from DuraPro Health· Aug 3, 2020
Shawna, thanks to your feedback we contacted the manufacturer and have corrected our listing. We also discovered your light shipped from the manufacturer without the power supply. We have provided a full refund and are striving to make sure you are satisfied with our actions taken.
Charles L.
Posted
Worth the visit , good purchase. Thanks
Response from DuraPro Health· Aug 5, 2020
Thank you for being our customer. We really appreciate your business and for providing this excellent review.
Patrick Q.
Posted
A cook's dream kitchen appliance ... have always wanted one of these in my kitchen after seeing them in countless OR scenes during TV shows and movies as the surgeons prep for their mission ... so convenient and no more chicken juice on my faucet!!!! Installed myself --- easy, peasy ...
Response from DuraPro Health· Aug 5, 2020
It great to hear that you are happy with your new faucet and especially that you were able to install it with ease. Thanks so much for shopping with Dental Planet and for taking a moment to share this review.
