DecorativePlumbingProsReviews of decorativeplumbingpros.com

Great service! Highly recommended!

I ordered a part to repair a clients plumbing. Purchasing completed with no issues and I was told I would receive an email confirmation. I did not think I received one and sent an email to their contact email stating such. I later found their mail to me in the spam folder which said it was back ordered and I'd receive it in 3 weeks. This of course wasn't acceptable as my client is without use of their toilet. I replied using the email I received from them stating that I'd prefer to cancel the order but again got no reply. This is not how you do business. Lesson learned is to only purchase from sites that state it is in stock before you purchase the item.

had exactly what we were looking for!

I ordered a part, and did not hear from them. I called, emailed, and messaged them and no response! Finally. Week later I got a response that the part was discontinued and they cancelled my order. Terrible customer service.

Fantastic, professional and friendly service. A great resource.

Great customer service! Fantastic follow up by customer service re: the status of my shipment.

Thanks. Prompt shipping, fair price. Very happy with my purchase.

Customer service above and beyond call of duty. Actual person answered call and ran down my issue. Rare occurrence these days.