Bad
134 reviews
CoupaHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Coupa’s cloud-native suite of Business Spend Management applications lets customers gain visibility and control over their spend and supply chains. Customers get an end-to-end process that helps drive collaboration across procurement, finance, treasury, compliance, and supply chain leaders to help their companies spend smarter, mitigate risk, deliver on ESG commitments, and improve resilience. A unified platform approach provides usability and flexibility, freeing up IT from customizations and complex integrations to help leaders deliver on these goals.
Coupa (coupa.com) has 134 customer reviews on Rated Honest, with an average rating of 1.0 out of 5.
134 approved reviews, newest moderated first
J C R.
Posted
Terrible terrible program. A field was filled in wrong accidentally in the banking info and it has been impossible to update it. I've been trying for weeks. I follow the instructions on the chat, it's slow and ridiculous the chat communications. What a terrible, horrible piece of software. This should be retired into the ether and never brought back.
Kelly D.
Posted
Awful Customer Service, one of our clients uses this portal and we have nothing but issues with it. When we reach out for assistance we are told to go back to the client and zero empathy or assistance is afforded. I would give them zero if I could.
Jamarcus
Posted
How is this company still in business? Its almost not usable at all. Its bugged out with a terrible design that doesn't even make sense. RUN FAR AWAY FROM THIS COMPANY.
Paul C.
Posted
Yep. You probably guessed it. This app sucks. Bulk upload of receipts saves you time? Wrong. Makes even more work. You guys make an unpleasant task more unbearable. Thanks guys. Hope you got a nice bonus.
Tony T.
Posted
they gave all bad feedbacks on all reports you submit, and terrible support
Aaron L.
Posted
Is it possible to do less than 1 star? Cant ever find products that multiple coupa venders sell. This program kills my productivity
James D.
Posted
Horrible platform for both supplier and customer. Constant nag screens for the supplier to upgrade. Adjusting a simple invoice is impossible. None of this system seemed to be designed from an accounting point of view. Clunky, aged system. Customer not happy either with the sheer amount of time everything takes now. We're both losing money from this software and both deeply regret going this route. Things were much quicker and simpler when we managed accounts ourselves.
Mrs Emma C.
Posted
If I could give this useless piece of software no stars I would as they do not deserve 1. I have just spent an hour of my life trying to do 1 siple thing and it is still not complete. I chatted with several 'customer service agents' .... bots? .... who were completely hapless and had no idea how to do the basics. It is the worstsoftware I have ever used. AVOID AVOID AVOID
