Bad
134 reviews
CoupaHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Coupa’s cloud-native suite of Business Spend Management applications lets customers gain visibility and control over their spend and supply chains. Customers get an end-to-end process that helps drive collaboration across procurement, finance, treasury, compliance, and supply chain leaders to help their companies spend smarter, mitigate risk, deliver on ESG commitments, and improve resilience. A unified platform approach provides usability and flexibility, freeing up IT from customizations and complex integrations to help leaders deliver on these goals.
Coupa (coupa.com) has 134 customer reviews on Rated Honest, with an average rating of 1.0 out of 5.
Showing 132 reviews with 1 star · Clear filters
BV
Posted
Komische Firma. Mitarbeiter teilen Firmen interna und personenbezogene Daten - vermutlich unerlaubt - und keinen kümmert es: weder Mitarbeitende, Führungskräfte noch die Personen am anderen Ende der Legal-Email Adresse.
Robert C.
Posted
I would like to know who gave this company more than 1 star. How is it possible it's at 1.1? I am completely dumbfounded that someone gave more than 1 star. This is going to confuse me for decades.
Tracey C.
Posted
Companies transferring over to COUPA to pay suppliers often don't know how to properly set up their end of it and Coupa is not in the least helpful themselves, so there are always, ALWAYS issues that take months to sort out for suppliers and long waits for payments. Three companies we work for use COUPA and we have spent way too many hours with each one getting them to properly set up and use the system they transferred too. Every time, there is issues with things the supplier cannot fix their end and it is hours on the phone trying to get the person in the company who can actually fix it, to fix it. We dread any of our 35 companies telling us they are going to be using COUPA because of all the horrible issues that the suppliers have no way of solving their end. Literally dozens of hours wasted.
Pierre T.
Posted
On arrête de travailler avec un client qui utilise cette plateforme. Je pense que c'est l'IA qui gère mais l'IA est intelligente que si les données le sont.
Karen
Posted
I'd give no stars if it was an option. It says I need to fix the error on my invoice with no means of following through on the request. The AI help is useless!
michael P.
Posted
Horrible program. Just gets in the way of business.
Mariela
Posted
The worst user experience ever!! Not sure who works in their IT department but they need to be fired. Everything is laggy and wrong. Not sure why all the big companies use them. A headache for the Finance team!
CLR in B.
Posted
How can I give ZERO stars? This is the worst customer/supplier invoicing system by far. It is nearly impossible to upload invoices, make changes or find anything in the front end. It takes forever to do the most basic tasks.
