Costa SunglassesReviews of costadelmar.com

There was no way to use the damn discount code. This is twice Costa has burnt me. I would strongly advise that no one use this product ever…

Glasses fell into the two year warrantee. The frames became delaminated and broke at the thinest part of the frame. I sent in proof of purchase and all requested photos (twice), their response was that it was not covered under the warrantee. When I called they gave me some guy in india and promptly sent me to a survey and hung up on me. Be Aware that these glasses are assembled in Florida with chinese frames. For close to $300 I expect better. Do not buy these...cheaply made and warantee is a fraud. Smith glasses are quality glasses made in Italy! USA is having a hard time getting out of its own way! As you can see from the “canned “ response… they really don’t give a s**t… if they did they would respond to the denied claim they have on file…. Do Not Buy Costa sunglasses if you want an actual warranty or customer support

My husband loves these glasses , but they always fall apart. The bridge of the nose and down the sides. We send them in and they do replace them , but with rebuilt glasses and the same issue appears every time. This last time we sent in the photos and the replacement was rejected. They did give a 50% off a purchase and I have ordered the same glasses for him, but this will be the last time for me . I just bought him the silver frame pair the other day too, that will be the last of the Mohicans !

I have had two pairs of Costas that I attempted to warranty in the last year. One the rubber support molding literally degraded off of and another I was wiping the lense to clean it and the lense broke out of the frame. Both were classified as out of warranty, although one was less that 9 months old. Both were 300 dollar pairs of sunglasses. They also changed to a two year warranty and clearly dont even stand behind that. I have worn Costas for 15 years now, but no longer. I will spend my money elsewhere rather than buy the cheaply made garbage.

Purchased a pair of Reeftons for my son. The side frame pulled out of the molded frame. They will not warranty them. This is definitely a manufacturers issue and is ridiculous they would not cover. 4th pair and will no longer buy them. The warranty is not hat they say.

This has got to be the worst warranty you can get for sunglasses. I purchased a pair of the Rincon sunglasses with glass lens in March of 2025 and then the glass broke on them 5 months later. Went to their website to request service for it and they said it was out of warrant already and would not stand behind their flaws. Its not right that I should have to spend more on something that costs a lot already.

Buyer Beware: The revered warranty of this company has been updated in recent years. I purchased a pair of Reefton Pros less than a year ago, last week the frame snapped under what I would consider normal use circumstances. Costa's new warranty program will not cover anything outside of a very vague "manufacturing defect". I have purchased at least 10 pairs of Costa's in my life, and never had any issues. These will be the last pair though, if anyone can recommend an alternative with a better warranty program I would appreciate it! UPDATE after response from Costa: Your 50% off coupon was not a solution. I just picked up a pair of Bajio Sunglasses and they are great! They gave me a discount and the shop I purchased them from is offering to fix my costas free of cost. Anyone that is looking for an alternative must check them out! They offer the warranty you used to expect from Costa and the lens are much better!

Ordered a pair of prescription sunglasses from their website. Lens had a chip in it and some damage on the frame - lens was likely chipped inserting into frame during manufacturing. Opened a service request on the day they arrived. Service request immediately closed telling me to go to the dealer. I bought them from their website!?