Costa SunglassesReviews of costadelmar.com

Costa is junk I would not recommend buying Costa. The #Warranty sucks buy Waterland sunglasses I will never recommend this product to anyone that’s for sure buy any other brand then costa

The worst customer service! One of my lenses cracked after buying a pair of Costa's 6 months ago. I reached out to buy a new lense and they replied its out warranty and offered me a pair of glasses for 150 dollars. I just want to buy a new lense. The company is terrible! Zero communication. Stick to Maui Jims or another reputable brand who actually cares.

The only reason they got one star was because I had to put something. Paid over $300 for pair of sunglasses had them less than a year and a half frame broke when putting glasses onto my face only thing they could do for me was offer me a new pair at half the cost will no longer purchase anything made by Costa Oakley or Ray-Ban since they’re all under the same umbrella I hope people read this message and come to the same conclusion. They’re about putting out poor product for top dollar and not standing behind it. It’s one thing to cut your quality down. It’s another to go up in pricing and offer less to the customer as far as a warranty is concerned. Will be taking my business to Randolph an American company that actually stands behind their product and takes care of their customer.

DO NOT EVER BUY COSTA DEL MAR SUNGLASSES. They used to be a great company and had great customer service but ever since they sold their company back in 2020 to Essilor Luxottica, their customer service has decreased 99%. I give them a 1 star of 5. I would give them a zero star if that was an option!

Wanted to tell you that l am quite impressed with the sunglasses purchased. I wear them daily and they do get the usual tumble and drops. Never seen so much as a scratch. Got home after work and had to get some work done on the farm. Sunglasses were on my head as I was climbing into one of my tractors in complete darkness. I stumbled on the top step and my sunglasses fell from my head unknowingly. When I say I stepped on my glasses, I mean I stepped on them. I curbed stomped the hell out of them as I fell into the cab. My heart sank when I realized what had happened. One lens broke and the other was cracked. The frame was absolutely undamaged. I showed the staff at Cabelas and they said they have never worked on Costa King Tide 8 glasses as they thought they were durable. I can attest this from my stomp. I'm not a little guy. Was gonna add a pic but don't think I can on here. Thumbs up on being durable

I tried to contact customer support about a product questions. The AI chat is "CHAT" (yeah, right) is crap. It kept saying I don't get that, or what this a product you bought online. I tried to call several time and sat on hold. I have two costa's and two Maui Jim's. I had an issue with a broken MJ lense and they were on it. I want to buy a certain type of Fisch style configuration. JUST NOT WORTH THE WAITING ON HOLD. MJ, it is.

I have 3 pairs of Costa sunglasses. They last about 3 years and they fall apart. They are great for the first year and then begin to break down significantly just after the warranty is over. Shame on me for buying the most recent pair. I spoke to customer service and they literally laughed at me. I need a new pair of sunglasses and I will NEVER buy another Costa product. Be careful grasshopper.

This company makes great sunglasses but their website and customer service is awful because I received a pop up that state Ted get 15% off when I enter my email then get 20% off when I create an account which I did under my email but the code the sent me said code does not exist then I called customer service they said the same thing but I told them about the above activity’s that I did and he said he couldn’t help me then they sent me several emails and finally this last one had a discount and I purchased my sunglasses on 2/6/2026 Washington it really necessary for me to go over all this I didn’t sign up for emails under another email I used to purchase today