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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

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4.1

Great

4,546 reviews

Cool Frames4.1Great

Reviews4,546 About Contact

Rating breakdown

5 star67%
4 star8%
3 star4%
2 star4%
1 star17%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Rated Honest: 2026

Contact & location

(888) 293-4755
coolframes.com
[email protected]
2907 Ocean AvenueBrooklyn, NY 11235

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 34% of reviews.
Most recent review: October 2026.

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Cool Frames reviews

4,546 approved reviews, newest moderated first

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Xiong
Posted Apr 10, 2023
They didn’t have what I ordered but …
They didn’t have what I ordered but they took the time to reach out personal. I was glad you offered another option instead of just canceling my order. Thank you.
Report
Lynn D.
Posted Apr 10, 2023
Frame was perfect !
Frame was perfect and fast shipping to Canada ! Thanks
Report
Kris N.
Posted Apr 10, 2023
Didn't have the right colour and the…
Didn't have the right colour and the frames were different than the previous glasses I had with the same specs because they're too small.
Report
sg
Posted Apr 10, 2023
AWESOME SIGHT!!!
AWESOME SIGHT!!!
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Preston W.
Posted Apr 10, 2023
Not recommended, poor communication, disorganized
Didn't have lenses selected in stock so I asked if they could install lenses in my current frames (same as this out of stock), mailed my old frames in but they still charged me for the new frames (no refund given).
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CA
Posted Apr 10, 2023
Perfect :)
This is the third time I have utitlzed CoolFrames and it is the third time they have done a perfect job! I have recommended and will continue to recommend them for great prices and great service!!
Report
Lou D.
Posted Apr 10, 2023
got the order right and received it…
got the order right and received it within a few days
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Juan Sanchez G.
Posted Apr 10, 2023
Everything perfect!
Everything perfect!! Thanks!!
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