CNA PlusReviews of cna.plus

Response from CNA Plus· Oct 9, 2025

Thank you for your feedback. We're sorry to hear about your dissatisfaction with your exam experience. Our practice questions are not the current questions from the real exam; however, they are based on official exam preparation materials and official CNA exam questions from past exams. Although the NNAAP doesn't make the official CNA tests public, we can confidently say that we know what questions may be asked on the exam and what topics you may be tested on. It's very likely that the questions on the actual exam will be about the same concepts; however, the official test will be worded differently. Nevertheless, all the material you may encounter on your test is covered in our practice tests, so it is extremely important to pass all the practice tests before you attempt the actual exam. According to our system, you have only successfully passed one practice test from our entire program and have not attempted many other tests, such as Mental Health, Social Services Needs, Personal Care Skills, Residents Rights and Safety Procedures, Communication and Interpersonal Skills, and some others. Is it possible that the questions you encountered on your exam might have been covered in those topics? Please don't hesitate to contact us directly at [email protected] if you have any other questions or if we can assist you further in your preparation.

Response from CNA Plus· Oct 1, 2025

Thank you for your feedback. We're very sorry to hear that you found the official exam questions different—does this mean you were not successful on your exam? It's important to clarify that the actual exam questions are not public; they are kept confidential and are randomly generated from a large question bank. There's no way to know which specific questions each applicant will receive on test day. Our practice tests are based on past official CNA exam questions and study materials. While the National Nurse Aide Assessment Program (NNAAP) doesn't share official CNA tests publicly, we do know what topics and question types you're likely to encounter. All the essential materials and concepts that may appear on your exam are covered in our program, though the questions will naturally be worded differently than what you practiced with. Fortunately, this is exactly why our Pass Guarantee is here to protect you. We can see that you've already contacted us regarding this matter, and we've requested that you forward us your official exam result, as required by the terms and conditions of our Pass Guarantee. Unfortunately, we have not yet received a response or the necessary documentation from you. We cannot process any refund without the official exam result. Please send us your official exam documentation so we can review your case and move forward. If you have any questions about this process, please don't hesitate to contact us at [email protected].