Excellent
863 reviews
Chi DogHonesty, pricing, process and quality scores appear once 5 customers have rated them.
ChiDog is a different kind of fresh food. Not only is it prepared with fresh human grade meats, fresh veggies and whole grains, but it’s made to nourish each dog’s personal Element. Based on Eastern Medicine philosophies, ChiDog’s founders are practicing veterinarians who have seen the positive benefits that personalized Food Therapy can have on our cherished four-legged family members.
Chi Dog (chidog.com) has 863 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
863 approved reviews, newest moderated first
Kathie V.
Posted
Our dog loves the food and they ship every two week.
Response from Chi Dog· Jun 27, 2024
Hello Kathie, Thank you for your kind words. We value your business and thank you for allowing us to provide your dog with real whole-food meals. Best, The Chi Dog Team
Tracy S.
Posted
Working with Chi Dog thru my Golden’s fight with cancer has been nothing but great. Feel good feeding it to him plus helps me not be behind the stove. Thanks Chi Dog!
Response from Chi Dog· Jun 27, 2024
Hello Tracy, Thank you for taking the time to leave this review. We value your business and thank you for allowing us to provide your dog with real whole-food meals during his battle with cancer. Chi Dog was started with the want to help dogs of all kinds especially those battling illnesses like your pup. Best, The Chi Dog Team
Holly S.
Posted
My dogs have adjusted very smoothly to Chi dog food! I feel confident in the nutrition and giving them a fully balanced diet! They even offer a consultation with their cofounder (vet) a few days after ordering the first round of food. The conversation was very informative and Dr. Susan took her time to be attentive and answer my questions. I truly appreciate this company and their approach to pet care and client support.
Response from Chi Dog· Jun 27, 2024
Hello Holly, Thank you for the kind words. We truly value your business and the time you took to write this. Please do not hesitate to send us pictures of your pups and any updates or questions. Best, The Chi Dog Team
Joyce D. D.
Posted
I appreciate your guidance in my pursuit to finding the right nutrition for my dog.
Response from Chi Dog· Jun 26, 2024
Hello Joyce, Thank you for taking the time to leave this review. We are always here to help should you need any further guidance. Thank you for your valued business, Chi Dog
Betty J.
Posted
1., the shipping takes 6 days AFTER they process the order. 2. the reps answering emails show no interest in helping, just answering the question in as few words as possible. 3. there is no way to order shipping at a faster rate for a fee. 4. you cannot talk with anyone over the phone and the text option is always "not available at this time".
Response from Chi Dog· Jun 26, 2024
Hello Betty, Thank you for your feedback, we appreciate you taking the time to leave it. We assure you that we are open from 8:00 a.m.- 5:00 p.m. PST and return all voicemails and texts. We ship 3 days a week and try to be flexible with a shipping schedule we do not have full control over. Please feel free to reach back out to us if you need any further assistance. Thank you for your time and feedback, Curtis @ Chi Dog
Brenda R.
Posted
Loved product and call with Dr. Susan was SO helpful and informative.
Response from Chi Dog· Jun 5, 2024
Hello Brenda, Thank you for taking the time to speak with Dr. Bohrer about Chi Dog. Please do not hesitate to reach out to our support line if you ever have any other questions. Call/text 856-431-5502 or email [email protected]
Ruth H.
Posted
She loves it and that helps as she is nearing end of life and it us easy for her to eat.
Response from Chi Dog· Jun 5, 2024
Hello Ruth, We are so pleased to hear Chi Dog is making your dog's life easier for her daily meals. Thank you for sharing these kind words with us. Best, Curtis @ Chi Dog Support
Beth P.
Posted
My little chihuahua has some health issues and Chi Dog's Wood Diet was recommended by a holistic veterinarian. This is the only fresh food we've tried that she licks the bowl clean and looks for more.
Response from Chi Dog· May 17, 2024
Hello Beth, We love hearing your Chihuahua loves his Chi Dog and benefits from his switch to it. We would love to share pics of your pup if you want to send some in. You can send them to our support line via text at 856-431-5502 or email [email protected] best, Chi Dog
