Excellent
863 reviews
Chi DogHonesty, pricing, process and quality scores appear once 5 customers have rated them.
ChiDog is a different kind of fresh food. Not only is it prepared with fresh human grade meats, fresh veggies and whole grains, but it’s made to nourish each dog’s personal Element. Based on Eastern Medicine philosophies, ChiDog’s founders are practicing veterinarians who have seen the positive benefits that personalized Food Therapy can have on our cherished four-legged family members.
Chi Dog (chidog.com) has 863 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
863 approved reviews, newest moderated first
Salenri R.
Posted
Such healthy food for my dog!
Response from Chi Dog· Jan 27, 2026
Salenri, Thank you so much! We’re thrilled to hear your dog is enjoying the food — we really appreciate you being part of the Chi Dog family. Warmly, The Chi Dog Team
Dara
Posted
The quality of the food is unmatched in my experience. Fresh, and even smells delicious! It arrived frozen and well packaged. Also, customer support is outstanding in my experience, I had had responses to questions that I had quickly and thoughtfully.
Response from Chi Dog· Jan 27, 2026
Dara, Thank you so much for sharing this — it truly means a lot to us. We’re so happy to hear the food arrived frozen and well packaged, and that you’ve noticed the difference in freshness and quality. And thank you for the kind words about our customer support — we take a lot of pride in being responsive and thoughtful, because every pet (and every situation) is different. We’re grateful to have you with us! Warmly, The Chi Dog Team
Carrie J.
Posted
I had run out of food for my Dog Care clients dogs. The Chi Dog order came pretty quickly! Thank goodness! I had ordered wet dog food from another company and it was lost. And had to be re sent. So thank you!
Response from Chi Dog· Jan 22, 2026
Hi, Thank you for sharing your experience! We’re glad your Chi Dog order arrived quickly. It’s our pleasure to support you and your Dog Care clients, and we’re happy we could help. We truly appreciate your trust in Chi Dog! The Chi Dog Team
Kim
Posted
The ease in ordering was a plus but the follow up after the food was delivered, to see if I had any questions or concerns was so valuable to me. The communication was very helpful as I transitioned my dog onto her new diet. She loves the food and seems happier and lighter in spirit and energy.
Response from Chi Dog· Jan 22, 2026
Hi, We’re happy to hear that your dog is loving the food and seems happier and more energetic. It’s nice to know that our follow-up and communication helped make the transition smoother for you. We’re always here if you have questions. Thank you for trusting Chi Dog with your pup’s care! The Chi Dog Team
J P.
Posted
My veterinarian recommended me to Chi Dog with a specific diet in mind. I talked to a representative from Chi Dog and told them my dog’s health situation. The representative very helpful and recommended a plan for me. My order came promptly and arrived in excellent condition. The diet has worked out very well for my dog and certainly relieved a lot of my anxiety over her special diet.
Response from Chi Dog· Jan 22, 2026
Hi, Thank you for sharing your experience! We’re glad to hear that Chi Dog has been beneficial for your dog and that the diet recommended by your veterinarian worked out well. It means a lot to us that our team could support you and help ease your worries. Let us know any other assistance that you may need. The Chi Dog Team
Ruth L.
Posted
My dog is a picky eater and so far she's liking the food. It smells delicious too!
Response from Chi Dog· Jan 19, 2026
Hi, Thank you for sharing! We’re happy to hear your dog is enjoying the food. Let us know any other assistance you may need. Thank you, The Chi Dog Team
Sydelle R.
Posted
Always quick to respond, with answers to your questions
Response from Chi Dog· Jan 19, 2026
Hi, We’re glad to hear our team has been quick and helpful. We really appreciate your feedback! Thank you, The Chi Dog Team
Tara R.
Posted
I have three cats, and my one male; Shadow was diagnosed with gastritis or possible IBS a year ago. He’s only three years old, and was never a picky eater as a kitten. I have tried so many diets for him, and he was on a raw diet; but that doesn’t work for him unless it’s freeze dried. Also, most commercial raw has other ingredients that he can’t eat. The freeze dried raw is too costly to feed exclusively. This is the ONLY cooked food recipe from Susan Tixton’s Thruth About Pet Food List that he likes/ingredients he can tolerate. In fact, all three of my cats love this food. So far I’ve only tried the turkey& pumpkin recipe(pumpkin is one of Shadow’s favorite ingredients). I hope the pork and sweet potato recipe works as well(other processed foods with sweet potato gave him GI upset). Please make more cat recipes! I really appreciate no fish/fish oils or chicken…makes all three of my crew itchy. Rabbit, kangaroo(the Rx canned food Shadow currently eats is kangaroo), and venison; are also well liked around here. I find novel proteins are better tolerated with my crew. I was reluctant to try this food because usually my cats don’t like fresh cooked food, but I’m so glad I took a chance! I hope this helps other pet parents. It’s been a real struggle getting Shadow to even want to eat some days, and as soon as I put a tiny amount in his dish to try…he ate every morsel! No stomach upset. Thank you Chi Dog! I’ll be a return customer.
Response from Chi Dog· Jan 19, 2026
Hi, Thank you for sharing Shadow’s story. We know how challenging GI issues can be, and we’re truly glad to hear that the turkey & pumpkin recipe is working well for him and that all three of your cats are enjoying it without issues. We appreciate your feedback and protein suggestions and will be sure to share them with our team. Thank you for giving Chi Cat a chance and for trusting us with Shadow’s care. The Chi Dog Team
