Poor
486 reviews
B-Stock SolutionsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Returned and overstock inventory represents a $500 billion a year problem for retailers and implementing an efficient and outside-of-the-box solution is a must in today's competitive environment. By combining technology with data-driven methods, B-Stock is revolutionizing how organizations approach their excess merchandise.
B-Stock Solutions (bstock.com) has 486 customer reviews on Rated Honest, with an average rating of 2.6 out of 5.
486 approved reviews, newest moderated first
Addison
Posted
Ananda with the Buyer Assistance Team was really understanding and helpful, patient and encouraging as we tried to figure out an issue that occurred with our order.
Response from B-Stock Solutions· Dec 1, 2025
Thank you so much for the kind words! We’re thrilled to hear Ananda took such great care of you. We’ll make sure she sees your shout-out! We appreciate you being part of the B-Stock community!
GaryCzyrny B.
Posted
I had a call today with Ananda to try to get our currency switched over after an accidental mix-up on B-stock's partner for credit lines, Balance, and Ananda was possibly the greatest service rep I've ever spoken to. Perfect attention to detail and making sure our issue was forwarded to the right team and highlighted so it can get handled before the holidays tomorrow. Thanks for the help!
Response from B-Stock Solutions· Dec 1, 2025
Thank you for the fantastic review! We’re so glad to hear Ananda made such a strong impression. She brings that attention to detail and care to every call, and it’s wonderful to see it shine through here. We’ll make sure she gets the praise! We appreciate you taking the time to share your experience, and we’re grateful to have you with us on B-Stock.
Uniglobal T.
Posted
i was helped in a very professional way, Ananda was great
Response from B-Stock Solutions· Dec 1, 2025
Thank you for the great review! We’re so glad to hear Ananda took good care of you. She has a real talent for making things smooth and professional. We’ll be sure she sees your kind words!
Nick
Posted
I had an excellent experience with Amanda. She helped me fill out all the forms and guided me through the entire process of getting approved for B-Stock. She was incredibly patient and stayed on the phone with me, walking me through different troubleshooting steps—especially after I’d been struggling with the issue for two weeks. Her support made all the difference, and I really appreciate her dedication and professionalism.
Response from B-Stock Solutions· Nov 25, 2025
Thank you so much for sharing your experience! We’re thrilled to hear that Amanda was able to walk you through the approval process step by step and stick with you until everything was resolved. Her patience and dedication really shine through, and we’ll make sure she sees your kind words. We’re excited to have you on the platform and appreciate you taking the time to recognize great support!
Jordan
Posted
This is a warning to anyone hoping to use this platform to grow a genuine domestic liquidation business: they have sold out the American liquidator and destroyed the profit margins. The core problem is the platform's willingness to allow Freight Forwarders (FFs) to dominate their auctions. These FFs are not local resellers. They are companies paying near-MSRP (often 80-90% of retail price!) just to avoid complex taxes and customs duties in their home countries overseas. They immediately re-crate the stock and ship it out of the country. The Consequences: 1. Ruinous Pricing: FFs push the bidding so high that there is zero margin left for any domestic small business. If you are a U.S. liquidator trying to make a living on a 30-40% margin, you simply cannot compete with a company willing to pay 85% of MSRP. It has fundamentally ruined the profitability of using this service domestically. 2. Betrayal of Purpose: These items are U.S. returns and overstock. They should be flowing back into the U.S. secondary market to support our economy and provide cheaper goods to local consumers. By allowing FFs to instantly ship them abroad, the platform is prioritizing a quick buck over supporting the thousands of small businesses that built the liquidation industry here. Allowing FFs to pay these exorbitant prices shows that this platform's priority is maximizing their take and the retailer's immediate profit, even if it means permanently ruining the "American dream" of liquidating for the people who actually helped build this service. It's a true shame. ------------------------------------------------------ We demand the creation of a strictly "U.S. Domestic Buyer Only" marketplace area. Rule: A minimum of 25% of all major U.S. retailer inventory (Walmart, Target, Costco, etc.) must be allocated to this protected pool. This separation is necessary to restore profitable margins for U.S. liquidators and ensure U.S. returns flow back into the U.S. consumer economy. BSTOCK don't forget where you came from, we built you and you sold us out!
Response from B-Stock Solutions· Nov 25, 2025
We appreciate you taking the time to share such a detailed perspective. It’s clear you care a lot about the U.S. secondary market and the future of small domestic liquidators, and we fully respect that. We do want to clarify a few things based on what we see across the platform: • Freight Forwarders make up a much smaller percentage of buyers than this post suggests. Most of our buyers are domestic U.S. resellers of all sizes, including the many small businesses that have grown with us for years. • As a whole, the idea that FFs regularly pay 80–90% of MSRP isn’t reflective of actual performance. If liquidation inventory consistently sold at that level, every major seller in the world would immediately move 100% of their stock onto B-Stock. That’s simply not what’s happening. • Some marketplaces permit freight forwarders, and others restrict them entirely. Where retailers request domestic-only buyers, we enforce it and have very strict requirements on FF's. That said, we genuinely value your suggestion. There’s room for ongoing discussion about creating buying environments that better support smaller U.S. liquidators, and your feedback will be shared with the team responsible for marketplace policies. We want all legitimate resellers, large and small, domestic and international, to succeed. Thank you again for speaking up and pushing for improvements. Your voice matters in shaping how this industry evolves.
R P.
Posted
Very nice and explained everything to me properly
Response from B-Stock Solutions· Nov 25, 2025
Thank you for the 5-star review! We’re so glad to hear that everything was clearly explained and that you had a great experience. We appreciate you choosing B-Stock!
Abdelhamid E.
Posted
Ananda was excellent! Helped me get the case started despite the wrong being sent!
Response from B-Stock Solutions· Nov 25, 2025
Thanks for the awesome review! Even when the wrong stuff shows up, Ananda knows how to make it right and get things moving. We’ll definitely pass along the shout-out! She’ll love it!
KARAN H.
Posted
Ananda was the most exceptional customer service rep I have ever had with Bstock. She was so friendly and eager to help me. I highly recommend having more people like her.
Response from B-Stock Solutions· Nov 25, 2025
Love to hear this kind of feedback! Ananda is all about friendly, eager-to-help energy, and we’re so glad you got to experience it firsthand. Thanks for sharing your experience with us!
