Broadmoor RV SuperStore Inc.Reviews of broadmoorrv.com

I have disconected and connected my 5th wheel twice since bringing it home. Each time the experience has been difficult. I have spoken to two BM employees over the phone. Actually its impossible to explain the nuances of actually connecting and disconecting over the phone. I watched a utube video. It was over simplified. Looking back if the employee had watch3d me disconnect and reconnect after the initial hook up. I would not feel so frustrated right now about the entire process.

Very happy with our first RV purchase! DIDNT feel any pressure to buy and the customer service is outstanding! Highly recommended!

Angel did a nice job our first RV.

We were super pleased with the product, sales people (Chris), techs (Charles) and finance (John). Super nice people throughout the process - orientation was excellent. Only suggestion would be to make buyers aware of some of the optional items we learned about in the orientation, while making the initial purchase decision. Know we will have many years of enjoyment with our Outdoors RV Mountain Series travel trailer. We’ll be back for good service by Broadmoor.

I worked with Marta to order my trailer, and our interactions were professional, informative, pleasant, and fun. Every step of the process was explained to me clearly and she provided very helpful tips. She respected that I had done my homework and didn't try to upsell or overexplain. She kept me informed of the trailer's build progress and final delivery. At first glance in person, it appears everything I requested was done, and I couldn't be happier. I have been promised a full tech and operational orientation when I pick it up, for as long as it takes for me to feel comfortable pulling it off the lot - and beyond, and I fully trust they are true to their word. I am completely happy with Broadmoor RV and I look forward to continuing to do business with them for the life of my trailer.

The sales and maintenance team did a great job and went the extra mile to make sure I felt comfortable with my winter used RV purchase. Dustin

Doug was quick to respond to our very first question and worked with us through the closing. He even requested that we contact him to let him know that we made it home safely since it was raining when we left with the motorhome and had to drive to Naches. We would definitely recommend him and Broadmoor RV to anyone wishing to purchase an RV

The staff at Broadmoor is outstanding, Our salesman, Chris has gone out of his way to help us at every turn. We were unfortunate to buy our first RV at a Superstore in Kent and it was a horrible experience and we were very disappointed with the RV. When we made the decision to trade it in after 6 months Chris helped us every step of the way. Tyer and Jon in the finance department were outstanding and Eric, Joe and the whole service department has been outstanding and helpful. We couldn't be happier with our Montana and the way your whole team has gone out of their way to be helpful and accomodating, Highly recommend your dealership. We were treated like family.