BitPayReviews of bitpay.com

2x über Lieferando bestellt und wollte mit BitPay bezahlen. Beide Male wurde die Zahlung direkt abgelehnt (ohne Grund). Anschließend wartet man einige Tage auf die Rückerstattung und bekommt nicht mal den vollen Betrag zurück, da man doppelte Transaktionskosten trägt. Insgesamt mehr als 5€ in den Sand gesetzt nur weil bei denen etwas nicht klappt.

There's no 0 stars which is a pity. After we used the account for several years they suddenly asks us to "increase our tier" as we offer VPN's. We don't we just sell hosting... They get back with "ok ok, but we still need the documents which include: One (1) from EACH category required 1. Proof of Principal/Director/Owner(s) ID Copy of valid, unexpired Government issued photo ID (passport preferred) 2. Proof of Business’s address Current utility bill (dated within most recent 90 days) Lease/tenancy agreement - current and in good standing 3. Business Tax ID Verification Official copy of Government issued Employer Identification Number (EIN) VAT / GST Government issuance document Other Countries: please provide the business tax ID applicable to your region, if not listed above. 4. Business Verification Current business bank/credit union/building society statement Government issued business registration Examples: officially registered Articles of Incorporation officially issued business license/registration 5. Third-Party Credentials (one document from this category required) Most recent three (3) months of business bank statements A letter of good standing from your bank, no older than 3 months Thats just nuts. I was strongly vouching for BitPay years back but now I just want our money out there and be done with it.

I have an old BitPay account that I haven’t used in a few years, and recently wanted to use it again. I no longer have the debit card from the account and just want a replacement card. I tried for several days by email, chat, and phone, and they all keep sending me to another support person or phone number. Terrible customer service and nobody can seem to help me get a replacement card. After reading all of these negative reviews I don’t think I want to use my account anymore

Update: customer service took care of the issue and I guess it was a glitch due to phone verification that this gift card requires. So it wasn’t instant but it worked eventually. The card can be used for payments in US including PayPal and Apple Pay. That’s a great plus. Do not use them to buy gift cards. After sending my bitcoins for Blinsky prepaid MasterCard , and waiting abs waiting I still did not receive it nor my bitcoins back. I cannot attach a picture here but it shows transaction under review up to 72 hours. Who needs this? They charged my bitcoins abs holding them while reviewing my purchase. What is there to review? My bitcoins? How can I scam them by sending my bitcoins to them? This is a bogus business practice. Do not use Bitpay to buy gift cards.

If any vendor use bitpay, just contact with the vendor to make payment directly, because bitpay is a trash. Their gateway is useless, unless it is not a scam. My last 3 payment was declined, it just crashed under the payment. They didn't even refund my first payment, because i used a very old email in the vendor where i wanted to pay, and i couldsn't even login to that mail service because it was already closed long ago, and it was much more complicated to change the mail in my vendor, than just keep that old email address as a user name. Obviously i could proof the payment (from where to where did i send), but they didn't care. Now i am waiting for the 3rd refund, but obviously bitpay is the most disgusting crypto payment gateway!

such an under-performing platform, sending sometimes take ages and support can be inexistent...

Support is slow to respond. Currently I'm doubtful if they even will respond at all. The one time they did respond, they were unhelpful and seemed interested in new business.

First, you try to buy something from a vendor who uses Bitpay. After triple-checking the amount, you send your payment. The payment does not complete. You get an email from Bitpay saying you "underpaid" and have to open an account with them to get your money back. You have to provide ID info to open said account. That way, they steal both your money and your biometrics. Meanwhile, the merchant never received your payment and is apparently unable to help resolve the issue. It appears I just lost almost $3000 to these crooks.