Bad
285 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Start accepting bitcoin, store and spend bitcoin securely.BitPay is a payment processing service for businesses and individuals who want to accept and send cryptocurrency payments. It is a simple and secure way to process payments in cryptocurrencies.To use BitPay, a business first needs to sign up for a BitPay account. They can then integrate the BitPay payment processing service into their website or application with no-code installations, in addition to accepting in-person payments or email invoicing. When a customer wants to make a payment in cryptocurrency, they can do so by clicking on the BitPay payment button in the merchant's checkout flow. An invoice is generated from which the customer pays with their preferred cryptocurrency and wallet. BitPay supports payments from over 100 of the most popular crypto wallets.Once the payment is made, BitPay will process the transaction and convert the cryptocurrency into the merchant's local currency. The funds will then be deposited directly into the merchant's bank account. BitPay also offers tools for managing and tracking payments, as well as invoicing and billing services.In addition to crypto payment processing for businesses, BitPay offers an array of personal crypto solutions to easily buy, store, swap and spend cryptocurrency.The BitPay Wallet is a self-custody wallet available on mobile and desktop designed for beginners and advanced crypto users alike. Offering industry-leading security, intuitive UI and advanced features, it is the #1 crypto wallet used for payments. Control all of your assets from one app.
BitPay (bitpay.com) has 285 customer reviews on Rated Honest, with an average rating of 1.2 out of 5.
Showing 11 reviews with 2 stars · Clear filters
AE
Posted
Meine erste Trading App. 36h verwendet, danach 1000€ wieder entnommen. Die App geht gar nicht, in so einen volatilen Markt wie das Crypto Trading. Die angezeigten Kurse sind alles andere als aktuell. Tops wurden in der App gar nicht erreicht, alle Angaben mit langen Verzögerungen.
T. K.
Posted
Updated 11. dec 2024. After almost 3 weeks I finally received my refund. So I changed from 1 to 2 stars. I used bit pay to purchase some goods online. They deducted the amount from my xrp wallet right away, eventhough the payment was declined by the Store. I have now been writing with support for 2 weeks, without geting my payment back. Replies from suport are mostly stardard replies, without reading the information I have sent. It even says on bitpay, that I have a refund awaiting. But I cannot acces it. After 10 days i am starting to think that my xrp are lost.
James
Posted
Ich ʀᴇǫᴜᴇsᴛᴇᴅ ғᴏʀ ᴍʏ ғᴜɴᴅɪɴɢ ʙᴀᴄᴋ ᴛʜʀᴇᴇ ᴡᴇᴇᴋ ᴀɢᴏ (sᴜᴄᴄᴇssғ ᴜʟ) ᴛʜʀᴏᴜɢʜ ᴛʜᴇ ɴᴀᴍᴇ ᴏɴ ᴍʏ ᴘʀᴏғɪʟᴇ ᴘɪᴄᴛᴜʀᴇ ᴀɴᴅ ᴛʜᴇ ᴀᴄᴄ ᴏᴜɴᴛ ɪs sᴛɪʟʟ ᴏᴘᴇɴ ʙᴜᴛ ʜᴇʟʟ ɴᴏ I ᴡɪʟʟ ᴘᴜᴛ ᴍʏ ᴍᴏɴᴇʏ ᴏɴ ɪᴛ ᴀɢ ᴀɪɴ…
Roosevelt D.
Posted
very bad User Interface, not like it overall
Rodrigo S.
Posted
I am extremely disappointed with the support provided by BitPay. I was supposed to receive a refund of ~$71. Despite confirming that they would be issuing a refund of ~$71 in USDC to my Polygon (MATIC) wallet address, the refund never materialized. When I questioned their lack of follow-through, their support team provided false information with a couple links for their block explorer that didn't work and then had the audacity to send me a link to my own transaction on Polygonscan (dated December 23rd), claiming it was the refund. Despite the clear evidence that my wallet address has not received any funds (they can simply look at it through polygonscan but refuse to), the company stubbornly insists that they have already issued a refund. Update: After MONTHS, they sent me an e-mail claiming there was an error with processing my refunds and they were going to do it manually. After a couple days my refund was issued. While I will still leave a negative review because the whole situation was unacceptable, I appreciate that BitPay support took the necessary steps to rectify it, and the fact that the refund was processed is a positive outcome.
Kate B.
Posted
such an under-performing platform, sending sometimes take ages and support can be inexistent...
Howard
Posted
I had high hopes for BitPay. But, after two years of dealing with them, I'm done. First, remember, for 90% of the issues I faced, I was always on my own. There is no live person to help you with anything related to the app, the debit card, or a BitPay wallet. Believe me, you are on your own. The app and the wallet are "glitchy." Everyday holds a new experience. Most recently, I had to disconnect and then reconnect my Coinbase wallet, as my Coinbase wallets that are "connected" to the BitPay app stopped showing accurate balances. Also, the BitPay fees to withdraw to another wallet are ridiculously high. And to transfer funds onto your debit card are also crazy high (today, I attempted to transfer $10.00 onto my debit card...the fee: $10.45!!...yep...I needed $20.45 available, to transfer $10...ridiculous). I am now sticking with Coinbase, in the hopes that it will be user friendly to withdraw/deposit, and reasonable fees. In all honesty, I just wanted BitPay to provide an easy to use & affordable service, to facilitate simple Bitcoin & crypto transactions. What I got was non-stop irritation. I am forever done with BitPay.
jimmy
Posted
Insanely high fees. AND I MEAN THIS! Pretty much my money is stuck in my account because they want me to pay 177% networking fees. Bruhh what?
