BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

Peaches
Posted Mar 9, 2020
Great service!
Great service!
Response from BetterMed Urgent Care· Apr 2, 2020
Glad we could be there for you! 🙂
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Patient
Posted Mar 9, 2020
I was told this was a pediatric urgent…
I was told this was a pediatric urgent care through Novant triage nurses-they tried to weigh my 6 month old on an adult scale. It was also made very clear that they could not do an accurate assessment of my child here. The “dr” was not friendly nor reassuring. I would not return here for my child nor myself.
Response from BetterMed Urgent Care· Apr 23, 2020
Hi There, We are very sorry that you had a poor experience with us. We take this feedback very seriously and will be sharing your comments to our management team. If you would like to discuss further, please email us at [email protected]. Thank you again for your feedback.
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Feeling B.
Posted Mar 9, 2020
Great experience!
Great experience. It felt like a Dr.’s office and not like an emergency room. I had only used one other urgent care provider (Patient First) in the past and this experience blows them away!
Response from BetterMed Urgent Care· Apr 2, 2020
Thank you for the review! We always want your visit to be as pleasant as possible.
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Patient
Posted Mar 9, 2020
Not "Better" med.
Visited this facility 2/20/20 The nurse who collected my blood seemed uncertain in his actions, taking several attempts to hit my veins. Also while in a room with no sink or toilet was asked to provide a urine sample in a plastic bottle. Only hand sanitizer to clean up. Not my idea of "Better".
Response from BetterMed Urgent Care· Mar 17, 2020
Your feedback is very important to us. Thank you for taking the time to write the review. We are sorry to hear about your experience at our Chester location and will pass this along to our management team. If you would like to discuss further the site manager can notify you at your convenience, please email us at [email protected]. Thanks again for your comments.
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Maryalyce Evans P.
Posted Mar 9, 2020
Better Med has giving me quick accurate…
Better Med has giving me quick accurate service
Response from BetterMed Urgent Care· Mar 17, 2020
Glad we could be there for you! 🙂
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Coby B.
Posted Mar 9, 2020
Very good every time!
Very good every time!
Response from BetterMed Urgent Care· Mar 16, 2020
Thanks for the feedback, Coby! We're here for you when you need us. 🙂
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KP
Posted Mar 9, 2020
Did not meet expectations
There was not protective cover on patient bed. The wait was long and it did not appear busy. The NP did not do a thorough test. Phenomenal waste of my time. I was later accurately diagnosed and treated
Response from BetterMed Urgent Care· Apr 1, 2020
Your feedback is very important to us. Thank you for taking the time to write the review. We are sorry to hear about your experience at our [site] location and will pass this along to our management team. If you would like to discuss further, please email us at [email protected]. Thanks again for your comments.
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Sylvia J.
Posted Mar 9, 2020
According to my primary care physician
According to my primary care physician, one of BetterMed's diagnoses was incorrect, and one prescription should not have been given to me.
Response from BetterMed Urgent Care· Apr 1, 2020
Hi, Sylvia. We are so sorry to hear you had a negative experience with us. We take this feedback very seriously and will be sharing your comments with our management team. If you would like to discuss further, please email us at [email protected]. Hope you are feeling better.
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