BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

Patient
Posted Mar 9, 2020
clean, elegant, and innovative
As the health industry adapts to the new landscape of payment and delivery of services, few have so elegantly risen to the challenge as BetterMed. I recently visited for a flu-like illness. I found the entire process convenient, fast, inexpensive, and empirically sound. I would recommend them to anyone who needs care quickly.
Response from BetterMed Urgent Care· Mar 13, 2020
Glad to hear you had such a positive experience with us. Thank you for taking the time to leave us a review and we hope you're feeling better!
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Pateint
Posted Mar 9, 2020
Quick, accurate
Polite, caring, and fast. Gives urgent care a better reputation. Patient First has caused urgent care to be known as joke in many areas around Richmond. BetterMed is changing that. I point people to BetterMed any time the subject comes up.
Response from BetterMed Urgent Care· Mar 17, 2020
We're so glad you had a positive experience with us! Thank you for taking the time to recommend us, we truly appreciate it. Hope you're feeling better!
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Paul F.
Posted Mar 9, 2020
The whole team is amazing!
The whole team is amazing!! Keep up the good work.
Response from BetterMed Urgent Care· Mar 18, 2020
Hey, Paul! Thank you for giving us the opportunity to care for you and taking the time to write us a review.
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HOPE K.
Posted Mar 9, 2020
Very happy
Fast and professional
Response from BetterMed Urgent Care· Mar 16, 2020
Thank you for giving us the opportunity to care for you and taking the time to rate your visit.
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Pam
Posted Mar 9, 2020
Service is way too slow
Service is way too slow, it's like they stick you in a room and forget about you
Response from BetterMed Urgent Care· Apr 1, 2020
Hi, Pam. We're so sorry to hear you had a negative experience with us. Can you please email the date and time of day to [email protected]? We take this feedback seriously and will work to resolve it.
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Parent
Posted Mar 9, 2020
Great
They did a great job addressing my son’s issues.
Response from BetterMed Urgent Care· Apr 2, 2020
Glad we could be there for you and your son!
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Patient
Posted Mar 9, 2020
Medical care is appropriate
Medical care is appropriate; however, 'scheduling' is useless. It does not matter whether or not you 'schedule' a time. That time has nothing to do with an appointment to be seen by medical staff. I've had to wait in excess of 45 minutes after my scheduled appointment.
Response from BetterMed Urgent Care· Apr 2, 2020
Thank you for taking the time to share your experience. We are always looking for ways to improve and appreciate your feedback!
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Paula Davis M.
Posted Mar 9, 2020
The staff and Doctors were fantastic
The staff and Doctors were fantastic
Response from BetterMed Urgent Care· Mar 18, 2020
Thanks for the review, Paula! We're here for you when you need us. 🙂
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