beneplace.comReviews of beneplace.com

Response from beneplace.com· May 18, 2026

We’re sorry to hear you experienced issues while trying to book your preferred hotel and understand how frustrating those errors can be. If you’re still looking for assistance, please don’t hesitate to give us a call—our team would be happy to help complete your booking and ensure everything goes through smoothly. We appreciate your patience and the opportunity to assist you.

Response from beneplace.com· May 18, 2026

We’re very sorry to hear about your experience and understand how frustrating this situation must have been. We would like to clarify that all taxes and fees are displayed prior to completing your purchase for full transparency. Hotel pricing, including taxes, is set by the property and can vary based on location, timing, and local regulations. Additionally, availability can change quickly, and cancellation policies are provided at the time of booking. That said, we truly want to help. Please contact us directly so we can review your reservation with the supplier and see if any exception or refund may be possible. Our team is here to assist and advocate on your behalf where we can.

Response from beneplace.com· May 11, 2026

We appreciate the kind feedback. Thank you so much and enjoy.

Response from beneplace.com· May 4, 2026

We’re sorry for the frustration. Tickets for MLB events are delivered and accessed through the MLB Ballpark app, which is required to view and use mobile tickets. If your phone is unable to download the app, we recommend contacting MLB directly for assistance, as they manage app access and ticket delivery. You’re also welcome to call us and provide your order number so we can review the purchase and see what assistance may be available from our side.

Response from beneplace.com· Apr 20, 2026

We appreciate the awesome feedback. Thank you and enjoy.

Response from beneplace.com· Apr 20, 2026

Thank you for sharing your feedback. We’re sorry to hear about the inconvenience you experienced during checkout. We understand that after entering your payment details and completing the transaction, an identity verification code was requested but never received, which ultimately caused the session to time out and void the transaction. We recognize how frustrating it can be to have to recreate a transaction after that, and we appreciate your patience in completing your purchase. Your comments are valuable, and we’ll be sure to share this feedback with the appropriate team as we continue working to improve the checkout experience. Thank you again for taking the time to let us know.

Response from beneplace.com· Apr 16, 2026

Thank you so much for your feedback. Enjoy all the great deals.

Response from beneplace.com· Apr 16, 2026

We’re truly sorry to hear about your experience, and we understand how upsetting and stressful this situation must have been—especially while traveling under such difficult personal circumstances. That is certainly not the experience we want for any guest. To provide some clarity, car rental companies make the final determination at the rental counter regarding credit qualifications and payment requirements. While the reservation itself was valid, the rental location ultimately declined to release the vehicle due to a credit-related requirement, which is outlined in their rental terms and enforced directly by the rental provider at pickup. We completely understand how frustrating it is to learn this at the counter, and we’re sorry for the inconvenience and added expense this caused, including having to secure alternate transportation. We also recognize how distressing this must have felt given the reason for your trip, and we truly empathize with that. We take feedback like yours seriously and will be sharing your comments with our rental partner for review. If you’d be open to it, we encourage you to contact our customer support team directly with your reservation details so we can review what options, if any, may still be available on our end and ensure your concerns are fully documented.