Beautystoredepot Reviews | Read Customer Reviews of beautystoredepot.com

Beautystoredepot Reviews | Read Customer Reviews of beautystoredepot.com

Beautystoredepot reviews

1,999 approved reviews, newest moderated first

Michelle W.
Posted Nov 1, 2016
Defective spray nozzle
I love Enjoy hairspray and was excited to get this deal. I ordered 4 cans and the 1st can is unusable. The spray nozzle doesn't work so no product comes out. I am hoping the other 3 nozzles work. What a waste.
Response from Beautystoredepot· Nov 14, 2016
We have been trying to reach you in regards to your order. I am sorry if you haven't received our emails. We need to speak with you. Please contact Customer Service at [email protected] or call us at 800-926-5219. We look forward to hearing from you. Have a beautiful day!
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Marjolein
Posted Oct 29, 2016
Great customer care
Always very reliable,friendly staff on the phone,just great service!
Response from Beautystoredepot· Dec 6, 2016
Thank you Marjolein for the kind feedback. I love to hear our customers value our commitment to service as much as we value our customers. If there is every anything I or our team can do for you please don't hesitate to ask. Thanks again!
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Cat
Posted Oct 28, 2016
great product and great service
Great product and great service
Response from Beautystoredepot· Dec 6, 2016
Thank you Cat! Have a beautiful day!
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Angela K.
Posted Oct 26, 2016
Great products ,
BeautyStoreDepot has great products for reasonable prices and the products I ordered arrived at my front porch quickly.
Response from Beautystoredepot· Dec 6, 2016
Hi Angela! We are glad to hear that you love our products! Please let us know if there is anything we are not currently carrying that you would like us to! We will do our best to bring them on in the future! Thank you for your support! Have a beautiful day!
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Kathleen S.
Posted Oct 25, 2016
Highly recommended
Beautystoredepot has great products, sales and customer service. I have recommended them to many people.
Response from Beautystoredepot· Dec 6, 2016
Hi Kathleen! Thank you for your contunied support and recommendations! We value you as our customer and look forward to serving you in the future! Have a wonderful Holiday season!
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Linda R.
Posted Oct 24, 2016
Quality products at a great price
Great place to find quality products at a fair price. The items were well packaged and arrived in a very short time.
Response from Beautystoredepot· Dec 6, 2016
Thank you Linda! I hope you have a wonderful Holiday season!
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LSS
Posted Oct 23, 2016
Unacceptable experience
Only half of the order that was placed on 10/8/2016 has shipped and two weeks later and the other half has not arrived. I called last week and they informed me it would be here as of yesterday and still no product. I have not even received notification that it has shipped.
Response from Beautystoredepot· Nov 8, 2016
Hi Lynette, I am so very sorry for the hassle. I reached out to Phyto to see why we were not getting this product in as we promised you. It looks as though they are no longer carrying this size. I certainly did not mean to give you the run around or add any extra hassle to getting your order to you.I was able to refund you and that should have already posted to your account. If there is anything else I can do for you please let me know. I hope that I can make this up to you on your next order. Have a beautiful day!
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Susanne
Posted Oct 12, 2016
poor customer service
I was never notified that there was a delay in the shipping. When I called after waiting over 7 business days, I was advised and the rep told me that they would add some free samples. I received one free sample the size of a dime. Will not order from you again.
Response from Beautystoredepot· Oct 21, 2016
Hi Susanne, We are sorry to hear that your order took longer than expected. I do see from our records that we emailed you on 9/26/2016 to let you know about the delay. Most of our orders ship within 1 day. We are very sorry about any Inconveniences this may have caused. I hope the free Jan Marini gift we sent out on 10/13/2016 made up for the delay. We look forward to serving you in the future! Have a beautiful day.
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