san
Posted
Great service!!!!!
This is the third time we are using direct express and the service was prompt and hassle free. I certainly recommend it!!!!!!!!!
Excellent
509 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Direct Express Auto Transport is one of the largest auto shipping brokers in America with over 10,000 vehicles shipped annually. Direct Express Auto Transport orders usually ship inside of one week. The small number of complaints relative to its huge size has everything to do with the professional care of the Customer Service team. While not perfect, we have an amazing record of success. Customers and carriers love doing business with us!
Direct Express Auto Transport (autotransportdirect.com) has 509 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
509 approved reviews, newest moderated first
san
Posted
This is the third time we are using direct express and the service was prompt and hassle free. I certainly recommend it!!!!!!!!!
Vu
Posted
This is my third time using Direct Express Auto Transport to transport my wife and friend's cars. Their rates are very reasonable and the best part you get your quote right away. No hassled questions or calls from the sale person. Direct Express Auto Transport will assign a driver in the next 48 hours after you booked it. The pick up date and time were all on time and the delivery time was faster than I anticipated. My wife's car got picked up on Saturday morning from Bradenton, FL and arrived to Southern California on Wednesday morning. Despite it was an open transportation, the car arrived in perfect condition. I highly recommend Direct Express Auto Transport because the rate, customer services, and pick up/deliver date and time are the best of the best. I just couldn't ask for any better customer service and satisfaction.
Tommy F.
Posted
This was my first experience having to use a transportation company to ship a vehicle I bought from another state so I was very skeptical and concerned. Not only that but I was not sure how the whole process would work. I called a number of transportation companies and received even more online quotes to transport my vehicle but only one, Direct Express Auto Transport gave me a reasonable quote. Actually after further review and talking with other people who have used car hauling companies, I learned my price for their transporting of my vehicle from Texas to Virginia was unbelievably low. I not only received a fantastic price to ship my car but I also had absolutely no issues. They kept me a loop from the very 1st contact all the way to the end when my car was delivered and again after that thanking me for using their company to ship my vehicle. They were helpful, polite and answered every concern I had and not once was I mislead. There was no hidden fees later and my vehicle was delivered exactly at the beginning of the time frame they told me from the beginning. I have their number saved in my phone for future transportation needs because I will use them and only them again when I need their services. Thank you for easing my mind in this process and thank you for the smooth delivery of my car.Sincerely, A happy customer!Thomas Fitchett
Jillian
Posted
My experience with DIRECT EXPRESS AUTO TRANSPORT was easy, convenient, and competitively priced. I called the toll free number to set up the transport, and the whole process was completed in under 1 week. I was extremely happy with my driver and would definitely recommend.
Gavin
Posted
Great company. The process is fast and simple. I especially love the online "instant" quote. I've used this company several times, and each experience was awesome. This is the only transportation company that I would recommend. I only wish that they would have discounts for return customers like myself.
Jerry
Posted
Very good service from the office. My car arrived 5 days early and they were very understanding about me being out of town. However, the contracted driver was a little suspect. Didn't have change and tried to pressure me for a tip.
carrie
Posted
Amazing experience. I researched EVERYTHING about how to get my car from point A to point Z. Direct Express was perfect for me. My driver was awesome and ended up delivering the car TWO days in advance of our expectations! So very happy. :)
Lee
Posted
I enjoyed your service and quick shopping and response. When I need to shop another vehicle you will be my first call.