Excellent
509 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Direct Express Auto Transport is one of the largest auto shipping brokers in America with over 10,000 vehicles shipped annually. Direct Express Auto Transport orders usually ship inside of one week. The small number of complaints relative to its huge size has everything to do with the professional care of the Customer Service team. While not perfect, we have an amazing record of success. Customers and carriers love doing business with us!
Direct Express Auto Transport (autotransportdirect.com) has 509 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
509 approved reviews, newest moderated first
Luis
Posted
I had direct auto transport twice. Both times the cars got picked up on time, the last time my car even got to the destination one day earlier. The service is courteous and professional. I recommend direct auto transport.
Brian
Posted
My order number was 150814 and I had Kelly as my representative and all I can say was Direct Express did an outstanding job on getting my vehicle shipped to me I couldn't have asked for more from the great service to the excellent choice in transportation company I was thrilled with my experience. My job was assigned quickly and shipped quite fast as well considering it was crossing the country. I was given regular updates from the direct express staff they made my experience much better.do not hesitate to use them as you will be hard pressed to find this kind of service at this price point
Erika C.
Posted
I absolutely recommend Direct Express Auto Transport! My order number was 150876 and I must say I was very impressed with their service. They were quick to assign a driver. And my customer service representative Jessie kept in contact with me throughout the entire process. If you want a seamless car transport service definitely use Direct Express Auto Transport!
Ravi Krishna P.
Posted
Hi, I have shipped my car through Direct Express Auto Transport, they were very helpful during the process as this is the first time i have done car shipping.The quote is very less when compared to other agencies.They delivered my car on time at destination. They called ahead before reaching the destination for confirmation.I received by car as it is when i handled to them.
Amanda
Posted
My rep was Jesse and my order number was 150825. I had my classic Mercedes shipped from Michigan to Las Vegas. The company was amazing, no hassle at all. They picked it up a day early. The driver was great, he even helped my elderly father in law put the hard top on for the convertible. The car arrived a day early in Las Vegas and the driver had great communication with me. The car was in perfect condition, no scratches, dents etc. I would highly recommend this company to anyone looking to ship a car.
TC
Posted
Got assigned a driver within 12 hours. Picked up on my 1st available date. Driver was nice and on time. The process was smooth and reliable. Will use their service again. Order ID: 150957 Primary Contact: Jessie
Brian G.
Posted
Delivered as advertised. They used the max amount of time (7-days) to assign my job to a driver, but in the end my car was delivered on time. Hassle free.
Anna Mittelstaedt F.
Posted
We had no issues with Direct Express and the process was easy and they kept us updated via email. I would definitely recommend this company to others.
