Kenny L.
Posted
Great service, fast delivery
Ordering was easy and my package arrived sooner than expected. Everything was well packed and exactly as described. I’d definitely buy again.
Bad
394 reviews
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Clothing Store (alexander-hampton.com) has 394 customer reviews on Rated Honest, with an average rating of 1.5 out of 5.
Showing 13 reviews with 4 stars · Clear filters
Kenny L.
Posted
Ordering was easy and my package arrived sooner than expected. Everything was well packed and exactly as described. I’d definitely buy again.
Marvin H.
Posted
Hi i want to take a minute and leave a review that i hope will help others to make an informed decision as to weather or not to order from this company. I ordered a pair of shoes from the company it took almost 4 weeks. Because of the length of time i thought i had been scammed. Well the shoes did arrive they were just what i ordered the fit and quality of the product was just as described. I am satisfied with my order. I was not aware that the product was being shipped from China but it was exactly what i wanted. So if you place an order be prepared to wait.
Response from Clothing Store· Mar 31, 2026
Hey Marvin, We really appreciate you taking the time to share this. We’re so glad you love your order and had a positive experience. Regarding the shipping time, we appreciate your patience while your order arrived from our international warehouse. We're working hard to make our delivery faster. Thank you for choosing Alexander Hampton, we look forward to serving you again soon :)
Mark C.
Posted
Took about 6 weeks to receive coat. But the coat exceeded my expectations.So in all fairness I was satisfied
Response from Clothing Store· Mar 26, 2026
Hey Mark, We really appreciate you taking the time to share this. We’re so glad you love your order and had a positive experience. We also appreciate your patience with the shipping time, as delays can sometimes happen during transit, and we’re always working to improve this. Thank you for choosing Alexander Hampton, we look forward to serving you again soon :) 💚
Kabo M.
Posted
Very good quality, right size, comfortable... but i was a bit unhappy with the delivery, they arrived a bit late
Response from Clothing Store· Feb 21, 2026
Hey Kabo, We really appreciate you taking the time to share this. We’re so glad you love your order and had a positive experience. We’re sorry to hear that the delivery arrived a bit later than expected, and we truly appreciate your patience with the shipping process. Thank you for choosing Alexander Hampton, we look forward to serving you again soon 🙂
None
Posted
Good choices, free shipping
Response from Clothing Store· Feb 17, 2026
Hey there, We really appreciate you taking the time to share this. We’re so glad you love your order and had a positive experience. Thank you for choosing Alexander Hampton, we look forward to serving you again soon :)
customer
Posted
After some difficulties with order being that I was sent wrong size shoes twice I was given a full refund with a very nice apology and a discount code for next order.
Response from Clothing Store· Feb 7, 2026
Hey there, We're really sorry to hear about your experience. That’s not what we want for our customers. Please could you email [email protected] with your order number and the subject “Trustpilot Review.” We’ll take a closer look and make sure you’re fully satisfied with the outcome :)
Lauren C.
Posted
UPDATE- While the item I received from Alexander Hampton was nothing like the online picture, their customer service was excellent. If you have a problem, I strongly suggest reaching out to them because they seem to sincerely want their customers to be satisfied.
Response from Clothing Store· Jan 22, 2026
Hey Lauren, We're really sorry to hear about your experience. That’s not what we want for our customers. Please could you email [email protected] with your order number and the subject “Trustpilot Review.” We’ll take a closer look and make sure you’re fully satisfied with the outcome :)
Shane H.
Posted
Everything is fine. Sizes run a little small for coats especially in the shoulders.
Response from Clothing Store· Jan 17, 2026
Hey Shane, Thank you so much for taking the time to share your feedback. We’re really glad to hear that everything is fine and that you’re enjoying your order. We also appreciate your note about the sizing, especially around the shoulders. That’s helpful feedback, and we’ll be sure to keep it in mind as we continue improving our fit and sizing details. Thank you for choosing Alexander Hampton. We hope to serve you again soon. :)