Average
704 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Airport Center Express LAX, we understand that parking your vehicle at our covered garage is not your final destination, but we can still make it quick and convenient. With our private 24-hour shuttle service to LAX every 15-20 minutes, our facility and our nearby location on Century Boulevard, Airport Center Express LAX makes us a top choice for Los Angeles Airport Parking. We offer over 2600 self parking spaces and a friendly on-site staff to assist you.
Airport Center (airportcenterparking.org) has 704 customer reviews on Rated Honest, with an average rating of 3.5 out of 5.
704 approved reviews, newest moderated first
Kathy
Posted
I always use Airport Center Express. It is convenient, and always goes very smoothly. I noticed that now you have to go upstairs to get picked up which was fine but I will remember from now on. I did have to call to find this out but it was fine.
LaTraveller
Posted
Shuttle was full and we were told another will come soon. We had more than 10 of us waiting for another 20 mins. The earlier driver could've easily radioed for another shuttle but apparently didn't bother. The elevators are not working. So you have to pull your luggage to the east end and also carry it down two flights of steps. Bad experience throughout and I will avoid parking here.
Suzanne
Posted
Parking was fine. The only problem we had was that we booked online and then emailed to extend and called and were told it was. I issue they would just add a day at same rate. When we went to check out, the girl and gate would not honor and charged us full rate for last day. We were not happy about that.
Sherry
Posted
Excellent worked out great will use again in the future.
Response from Airport Center· Jun 14, 2017
Hi Sherry, I just wanted to say thank you for the 5 star review. We appreciate your business and look forward to seeing you again. Michael Hibbert General Manager
Socal J.
Posted
We like the indoor parking and the convenience to LAX, and the price is competitive. However, the elevators were not operating during the last 2 trips we made, so we had to walk up 5 flights and down 5 flights with our luggage. I wish Airport Center would invest in their elevators to assure that they are in working order or else employ a tram to collect its costumers in the parking structure.
anonymous
Posted
So glad you asked....I've been a loyal customer for years, but as of late, I've been disappointed. The elevator in the parking garage has been out since late 2016--the sign promises that it will be repaired immediately. My last visit, a large group of folks were waiting for a shuttle to head to the airport (it was about 9 a.m. ) and a shuttle arrived and the driver said she was taking her lunch break and another shuttle would be arriving momentarily. We waited another 25 minutes. Completely unacceptable, especially during a busy time in the morning. My most recent flight--I parked elsewhere.
Kenneth
Posted
Bus was fast and clean
Response from Airport Center· Jun 14, 2017
Hi Kenneth, I just wanted to say thank you for the 5 star review. We appreciate your business and look forward to seeing you again. Michael Hibbert General Manager
Tarja
Posted
The elevator has been broken for months. I am sick of dragging my suitcase down six flights of stairs. The shuttle runs often and the employees are polite.
