Average
704 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Airport Center Express LAX, we understand that parking your vehicle at our covered garage is not your final destination, but we can still make it quick and convenient. With our private 24-hour shuttle service to LAX every 15-20 minutes, our facility and our nearby location on Century Boulevard, Airport Center Express LAX makes us a top choice for Los Angeles Airport Parking. We offer over 2600 self parking spaces and a friendly on-site staff to assist you.
Airport Center (airportcenterparking.org) has 704 customer reviews on Rated Honest, with an average rating of 3.5 out of 5.
704 approved reviews, newest moderated first
Joe
Posted
Too long wait time to airport
Response from Airport Center· Dec 15, 2016
Hi Joe, Thank you for your feedback. I apologize about your wait time. We are currently working on improving the operation by hiring more drivers to meet the LA demand. I invite you to try us again for a better experience. Thank you for your business. Michael Hibbert General Manager
kimberly
Posted
Great staff, both shuttles and check out (11:00PM).
Response from Airport Center· Dec 15, 2016
Hi Kimberly, I just wanted to say thank you for the 5 star review. We appreciate your business and look forward to seeing you again. Michael Hibbert General Manager
DJG
Posted
Made an online reservation. Got there and the sign said full. There was no one around to ask if that meant with or without reservations. I didn't have time to investigate and I didn't want to take a ticket to go in without an attendant around to refund in case it really was full. Go to lot C. At least you know what you're getting.
Response from Airport Center· Dec 15, 2016
Hi, I am really sorry you had a bad experience. Someone will reach out to you about your concerns offline. Please keep an eye out for an email. Thank you for your business. Michael Hibbert General Manager
Lisa
Posted
Excellent! I use this garage every year!
Response from Airport Center· Dec 15, 2016
Hi Lisa, I just wanted to say thank you for the 5 star review. We appreciate your business and look forward to seeing you again. Michael Hibbert General Manager
Peter
Posted
Fast shuttle pick up. Close to Terminals.
Response from Airport Center· Dec 15, 2016
Hi Peter, I just wanted to say thank you for the 5 star review. We appreciate your business and look forward to seeing you again. Michael Hibbert General Manager
Thompson
Posted
Parking stalls are way too small even for my little sport car. The wait for shuttles at the airport back to parking is way too long. Need more shuttles or be frequent. Elevators are not working. ( haha)
Response from Airport Center· Dec 15, 2016
Hi Thompson, I am really sorry you had a bad experience. Someone will reach out to you about your concerns offline. Please keep an eye out for an email. Thank you for your business. Michael Hibbert General Manager
Jenny
Posted
Never again I will park here! On our returning trips we were waiting for pick up to our car but waited for an hour but no shuttle to be found! Called customer they kept on saying it's on the way but Still no where to be found! We ended up had to take a taxi there which cost us additional $30! Very disappointed
Response from Airport Center· Dec 15, 2016
Hi Jenny, I am really sorry you had a bad experience. Someone will reach out to you about your concerns offline. Please keep an eye out for an email. Thank you for your business. Michael Hibbert General Manager
Linda
Posted
Have parked here before with no problems. Elevators not working this time which made things difficult.
Response from Airport Center· Dec 15, 2016
Hi Linda, Thank you for your feedback. I apologize about the elevators not working. They are currently undergoing a remodel. We are hoping to have this rectified early next year. Thank you for your business. Michael Hibbert General Manager
