AED.comReviews of aed.com

Health Equipment
5000 Tuttle Crossing Boulevard, Dublin, Ohio

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3.9

Average

1,820 reviews

AED.com3.9Average

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About AED.com

Sudden cardiac arrest (SCA) strikes 1,000 people every day, or one person every two seconds. At AED.com, we’ve assembled the top cardiac arrest products and services to help you confidently respond to an emergency. Count on us for easy-to-understand materials and instructions to help you every step of the way. You’ve got this, hero.AED.com is a brand of Cardio Partners, a national leader in providing emergency preparedness solutions for public access.

AED.com (aed.com) has 1,820 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.

Website: aed.com
Category: Health Equipment
Location: Dublin, Ohio
Listed on Rated Honest: 2026

AED.com reviews

1,820 approved reviews, newest moderated first

KATHY T.
Posted May 20, 2025
Great service and fast response
Great service and fast response
Response from AED.com· May 22, 2025
Hi Kathy! That’s what we like to hear! Thanks for taking the time to share your thoughts.
Jennifer
Posted May 20, 2025
I would rate them a zero!
I would rate them a zero!, Cardio partners will not accept my tax certificate in addition to not following up with regards to status, even after asking every two days. I am over three weeks in getting an order shipped out which was in stock.
Response from AED.com· May 22, 2025
Hi Jennifer! We apologize for your negative experience. We understand how frustrating it can be when stock availability isn't clearly communicated and we're sorry our team fell short. Our inventory can fluctuate daily, which may cause unexpected delays in shipments. If you are still waiting on your order, please contact our customer care team directly at [email protected] for a status update. Thank you for your patience!
Patsy B.
Posted May 19, 2025
I still have not received my order!
I still have not received my order!
Response from AED.com· May 22, 2025
Hi Patsy! We apologize for the delay! If you are still waiting on your order, please contact our customer care team directly at [email protected] for a status update. Thank you for your patience!
Michelle L.
Posted May 19, 2025
Poor Customer Service
We placed order 2220087524 and have emailed multiple times requesting status of the order with no response.
Response from AED.com· May 22, 2025
Hi Michelle! We understand how frustrating it can be when stock availability isn't clearly communicated and we're sorry our team fell short. Our inventory can fluctuate daily, which may have cause unexpected delays in shipments. If you are still waiting on your order, please contact our customer care team directly at [email protected] and our team will be happy to provide you with a status update. Thank you for your patience!
Rodney W.
Posted May 19, 2025
Order placed promptly
Our order was processed rapidly and arrived as desired.
Response from AED.com· May 22, 2025
Hi Rodney! Thanks for the positive review! We hope to be of service again in the future! Have a great day!
Wendy R.
Posted May 17, 2025
Poor
No product. I have them my tax free documents and received no word that they have applied it. No communication at all regarding shipping. Poor.
Response from AED.com· May 18, 2025
Hi Wendy! We’re very sorry to hear about your experience and the lack of communication regarding your order. That’s not the level of service we strive to provide. For an update on your order and the status of your tax-exempt documentation, please email our customer support team at [email protected]. They’ll be happy to look into this right away and ensure everything is processed correctly. Thank you for your patience, and again, we apologize for the inconvenience.
Sue P.
Posted May 16, 2025
The representative on the phone was…
The representative on the phone was very helpful and efficient!
Response from AED.com· May 18, 2025
Hi Sue! Customer satisfaction is our priority—happy we could help! Thanks for your feedback!
DAYLITE M.
Posted May 15, 2025
Website easy to navigate.
Website easy to navigate.
Response from AED.com· May 18, 2025
Hi there! Happy to hear you found our site easy to navigate! Thanks for sharing.

AED.comReviews of aed.com

Rating breakdown

What customers rate

About AED.com

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Website easy to navigate.

About AED.com

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Great service and fast response

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Poor Customer Service

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