AED.comReviews of aed.com

Response from AED.com· Aug 14, 2025

Hi Philip! Glad you had a seamless experience! Thanks for your feedback.

Response from AED.com· Aug 14, 2025

Hi Marc! Thanks for your review! We aim to make finding the right products easy! We hope to be of service again in the future!

Response from AED.com· Aug 11, 2025

Hi Patrick! Thank you for your feedback! We’re so glad to hear you enjoyed the class, but we’re sorry to hear you’re having trouble accessing your certificate. That’s not the post-class experience we want for our students. Please email us at [email protected] with your course details, and we’ll make sure you're connected with the right contact to receive your completion certificate. We appreciate your patience and the opportunity to make this right.

Response from AED.com· Aug 11, 2025

Hi Forrest! Thank you for taking the time to leave us a positive review! We’re happy to hear you were able to find what you needed! We hope to be of service again in the future! Have a great day!

Response from AED.com· Aug 11, 2025

Hi Dave! Thank you for sharing your experience, and we sincerely apologize for the lack of follow-up and the long hold times you encountered. You should have been contacted promptly after scheduling onsite service, and we understand how frustrating it is to be passed between agents without resolution. This is not the level of service we strive to provide, and we’ll be addressing your feedback with our team to prevent it from happening again. Please reach out to us at [email protected] with your service details, and we’ll ensure your request is handled quickly and directly by the right person. We appreciate your patience and the opportunity to make this right.

Response from AED.com· Aug 11, 2025

Hi Susan! Thank you for your feedback, and we’re sorry to hear you’re still waiting on your order. We understand how frustrating delays can be, and this is not the experience we want for our customers. Please reach out to us at [email protected] with your order number, and we’ll be happy to look into the status and do everything we can to get it to you as quickly as possible. We appreciate your patience and the opportunity to make this right.

Response from AED.com· Aug 11, 2025

Hi Heather! Happy to hear it was quick and easy for you! We appreciate your review.

Response from AED.com· Aug 11, 2025

Hi Toni! Happy to hear it was quick and easy for you! We appreciate your review.