Average
1,820 reviews
AED.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Sudden cardiac arrest (SCA) strikes 1,000 people every day, or one person every two seconds. At AED.com, we’ve assembled the top cardiac arrest products and services to help you confidently respond to an emergency. Count on us for easy-to-understand materials and instructions to help you every step of the way. You’ve got this, hero.AED.com is a brand of Cardio Partners, a national leader in providing emergency preparedness solutions for public access.
AED.com (aed.com) has 1,820 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
1,820 approved reviews, newest moderated first
Raymond P.
Posted
AED made it easy to find what I needed and made it easy to order. We also received our order quickly with any issues. Thanks-
Response from AED.com· Oct 28, 2019
Thanks, Raymond. We're happy to hear the ordering process was easy and you received your order quickly.
Jeanette G.
Posted
Thank you for good customer sergice.
Response from AED.com· Oct 28, 2019
Thank you for the 5-star feedback, Jeanette!
CAMPERS HILL CAMPGROUND L.
Posted
I never received my AED battery! Called and reported it and never heard back from them. Very disappointed. **Update** Cardio Partners did get in touch with me and they were very helpful and friendly. I have received my battery. Thank you
Response from AED.com· Oct 29, 2019
Thank you for your feedback and our apologies for the miss. Most of our orders ship within a few days via FedEx. We looked up your account and want to let you know that a replacement has been mailed to you and is on its way.
Sandy
Posted
Sales tax was applied, but did not show up in my cart during checkout. My cart indicated "Grand Total". It obviously wasn't a Grand Total if my order confirmation listed sales tax. I submitted my tax exemption. For some reason, I was given a $3.38 tax credit right after submitting it. About two weeks later, the full tax amount was credited in the amount of $12.38; resulting in a total credit of $15.76. Now I have to repay the $3.38 that was mis-credited to begin with. Not happy with this vendor. Will make a note not to use this vendor in the future.
Response from AED.com· Oct 22, 2019
Sandy, thank you for your feedback. This situation is certainly not the norm for us and we are investigating further into the chain of events that contributed to the confusion. We appreciate you bringing this to our attention.
Dirk S.
Posted
Product is exceptional, just had a few glitches getting it mailed to me...eventually made it. Very happy with the AED.
Response from AED.com· Oct 21, 2019
Thank you for your feedback, Dirk. We'd love to hear more about how we can improve the shipping experience. If you don't mind sharing, please email us at [email protected].
LONE STAR USA SAFETY AND T.
Posted
I purchased 15 sets. I received what they had advertised. Well packed and sealed. Batteries are not old or used and in operable condition. Thank you for an easy affordable transaction
Response from AED.com· Oct 21, 2019
Thank you for the 5-star review!
NATHAN W.
Posted
Great website, easy to find what I was looking for. Product arrived quickly
Response from AED.com· Oct 11, 2019
Thanks, Nathan, for the feedback!
Satisfied C.
Posted
From order to receipt - the experience was positive
Response from AED.com· Oct 11, 2019
We're so happy to hear you had a 5-star experience with us.
