Average
1,820 reviews
AED.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Sudden cardiac arrest (SCA) strikes 1,000 people every day, or one person every two seconds. At AED.com, we’ve assembled the top cardiac arrest products and services to help you confidently respond to an emergency. Count on us for easy-to-understand materials and instructions to help you every step of the way. You’ve got this, hero.AED.com is a brand of Cardio Partners, a national leader in providing emergency preparedness solutions for public access.
AED.com (aed.com) has 1,820 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
1,820 approved reviews, newest moderated first
Mark M.
Posted
Shipping was almost as much as product!😤
Response from AED.com· Mar 16, 2021
Mark, thank you for bringing to our attention. One of our customer care team members will reach out to you today regarding this.
Alexa W.
Posted
Great service and products
Response from AED.com· Mar 15, 2021
Thanks for your feedback, Alexa!
Catherine
Posted
Fast shipping and the video explaining how to load the batteries was super useful. Had no clue has to be a certain way
Response from AED.com· Mar 15, 2021
Thanks, Catherine! We're thrilled to hear our battery installation video made things easier!
Valued Customer H.
Posted
AED arrived in a timely manner and packaged well. The purchase process was very easy online.
Response from AED.com· Mar 9, 2021
Thanks, Holly! We'll let our warehouse team know everything arrived as expected and in great condition!
Brenda N.
Posted
Great service. Quick delivery
Response from AED.com· Mar 9, 2021
Thanks, Brenda! Keep us in mind for future emergency preparedness needs!
Tw
Posted
Shipping ended up being delayed due to the winter storm that knocked out the entire Southern US. Needed this to go out on a project, 1 simple email and they responded within a couple hrs and had it over night to me. Outstanding customer service 👏 will be a customer from here on out
Response from AED.com· Mar 9, 2021
Thanks for your feedback! Winter weather is unpredictable, and we appreciated your patience while we worked with the carrier to get your package out to you in time.
William F.
Posted
Spoke with John from Cardio Partners and he answered all of my questions on my purchase of an AED. John also went out of his way to research rules and regulations for an AED in my state. I highly recommend Cardio Partners's service.
Response from AED.com· Mar 9, 2021
Thanks for your feedback, William! Our team prides itself on ensuring our customers have all the information they need and we love helping customers find the best solution for their business.
Kennith A. Starnes I.
Posted
After signing up for the first class available, this has been a complete disaster.. I am on a corporate covid vaccination team going to LTCFs and signed up for CPR as part of the certification process for Imunizing Technician. Those that signed up for the later in March classes were allowed to take a virtual class and recieved their certificate within 24 hours. I was required to take the in person class today. The trainer isn't allowed to process and print certificates. Tried to retrieve my certificate online, it doesn't give a timeline. I call the customer support line, the recording said it can take up to 15 DAYS!!! Spoke with a representative that said they only have 3 employees for their nationwide company that process certificates and it could be as soon as 7 business days. Complete waist of the trainer's time, company payroll and my personal time on my day off.
Response from AED.com· Mar 2, 2021
Kennith, thank you for bringing your experience to our attention. We believe the timing of your training happened to dovetail into the launch of a potential new training offering that was not yet available when you signed up. We have reached out to you via email to discuss in further detail.
